[EXTERNAL EMAIL]
Yes. I did a soft reset from the iDRAC web GUI
(Maintenance->Diagnostics->Reset iDRAC). I don't want to do a
hard/configuration reset and lose IP details, etc. Still no effect:
=================> Update Package application started <=============
Command:
/var/log/dell/updatepackage/log/support/iDRAC-with-Lifecycle-Controller_Firmware_FP2XW_LN_4.22.00.53_A00.BIN
-f -q
Date: Tue 3 Nov 16:14:58 GMT 2020
=========================================================================
Release ID: FP2XWA00
Update Package version: 20.06.200 (BLD_888)
Collecting inventory...
<?xml version="1.0"?>
<SVMInventory lang="en">
<Device componentID="25227" display=" iDRAC">
<Application componentType="FRMW" version="4.00.00.00" display=" iDRAC"/>
</Device>
<System systemID="716"/>
<OperatingSystem osVendor="Red Hat" osArch="x64" majorVersion="7.0"
minorVersion="9" spMajorVersion="0" spMinorVersion="0"/>
<Device componentID="159" display="BIOS" impactsTPMmeasurements="TRUE">
<Display>BIOS</Display>
<Application componentType="BIOS" version="2.8.2" display="BIOS"/>
</Device>
</SVMInventory>
Creating payload file list for UpdRollBack by framework, if needed later.
MovePayload: Entry
MovePayload: Processing payload directory.
MovePayload: Moving firmimgFIT.d9
MovePayload: Exiting.
Running validation...
iDRAC
Application: iDRAC
Previous version: 4.00.00.00
New version: 4.22.00.53
The version of this Update Package is newer than the currently installed
version.
Software application name: iDRAC
Package version: 4.22.00.53
Installed version: 4.00.00.00
Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE IS
IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
Atleast one device updated: Check return 255
Device: iDRAC
Application: iDRAC
Failed to reach virtual device. This could be caused by BitLocker or other
security software being enabled. For more information, see the Update Package
User's Guide.
============================> Update Result <============================
Update complete
Application: iDRAC
Previous version: 4.00.00.00
New version: 4.22.00.53
=========================================================================
Exit code = 0 (Success)
Tue 3 Nov 16:18:36 GMT 2020
Ben
-----Original Message-----
From: Linux-PowerEdge <[email protected]> On Behalf Of Patrick
Boutilier
Sent: 03 November 2020 13:57
To: [email protected]
Subject: Re: [Linux-PowerEdge] iDRAC update failure
[EXTERNAL EMAIL]
Have you tried resetting the iDRAC?
https://www.dell.com/support/article/en-ca/sln305793/how-to-reset-the-internal-dell-remote-access-controller-idrac-on-a-poweredge-server?lang=en
On 11/3/20 3:50 AM, Ben Argyle wrote:
>
> [EXTERNAL EMAIL]
>
> Hi All,
>
> I'm seeing the below in
> /var/log/dell/updatepackage/log/support/iDRAC-with-Lifecycle-Controller_Firmware_FP2XW_LN_4.22.00.53_A00.log
> when attempting to upgrade the IDRAC from 4.00.00.00 to 4.22.00.53 with
> 'dsu'. I thought it was due to having too low a version of the BIOS (2.4.8),
> so successfully upgraded that to 2.8.2 and tried again. There was no change
> to the logged output other than it registering the newer BIOS version. I'm
> _not_ running BitLocker, or anything other than fairly standard software
> outside of the OS-supplied (which I hadn't started up anyway).
>
> Every other server of this type (R640) has been fine. Thoughts?
>
> Ben
>
> =================> Update Package application started <=============
>
> Command:
> /scripts/iDRAC-with-Lifecycle-Controller_Firmware_FP2XW_LN_4.22.00.53_A00.BIN
> -f -q
>
> Date: Tue 3 Nov 07:38:04 GMT 2020
>
> =========================================================================
>
> Release ID: FP2XWA00
>
> Update Package version: 20.06.200 (BLD_888)
>
> Collecting inventory...
> <?xml version="1.0"?>
> <SVMInventory lang="en">
> <Device componentID="25227" display=" iDRAC">
> <Application componentType="FRMW" version="4.00.00.00" display=" iDRAC"/>
> </Device>
> <System systemID="716"/>
> <OperatingSystem osVendor="Red Hat" osArch="x64" majorVersion="7.0"
> minorVersion="9" spMajorVersion="0" spMinorVersion="0"/>
> <Device componentID="159" display="BIOS" impactsTPMmeasurements="TRUE">
> <Display>BIOS</Display>
> <Application componentType="BIOS" version="2.8.2" display="BIOS"/>
> </Device>
> </SVMInventory>
> Creating payload file list for UpdRollBack by framework, if needed later.
> MovePayload: Entry
> MovePayload: Processing payload directory.
> MovePayload: Moving firmimgFIT.d9
> MovePayload: Exiting.
> Running validation...
>
> iDRAC
> Application: iDRAC
> Previous version: 4.00.00.00
> New version: 4.22.00.53
>
> The version of this Update Package is newer than the currently installed
> version.
> Software application name: iDRAC
> Package version: 4.22.00.53
> Installed version: 4.00.00.00
>
>
> Executing update...
> WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE IS
> IN PROGRESS.
> THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
> Atleast one device updated: Check return 255
> Device: iDRAC
> Application: iDRAC
> Failed to reach virtual device. This could be caused by BitLocker or other
> security software being enabled. For more information, see the Update Package
> User's Guide.
>
> ============================> Update Result <============================
>
> Update complete
> Application: iDRAC
> Previous version: 4.00.00.00
> New version: 4.22.00.53
> =========================================================================
> Exit code = 0 (Success)
> Tue 3 Nov 07:41:43 GMT 2020
>
> _______________________________________________
> Linux-PowerEdge mailing list
> [email protected]
> https://lists.us.dell.com/mailman/listinfo/linux-poweredge
>
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