Hi Nino, all!

Am 03.10.2012 21:19, schrieb Nino Novak:
Hi Florian,

Am 03.10.2012 18:43 schrieb Florian Reisinger:

During the German QA meeting some ideas developed.
thanks for reporting.

  To cut it short, we came to
the conclusion, that a Bug Submission API (BS-API) would be very helpful.
Could you elaborate a little the "why?"?
https://bugs.freedesktop.org/buglist.cgi?f1=days_elapsed&list_id=139288&o1=greaterthan&query_based_on=DELETE%20NEEDINFO%20bugs&chfieldto=-6m&query_format=advanced&chfield=bug_status&chfieldfrom=2000-01-01&chfieldvalue=NEEDINFO&bug_status=NEEDINFO&v1=17&product=LibreOffice&known_name=DELETE%20NEEDINFO%20bugs

80 bugs since 22 - 08 !! which are in NEEDINFO for more than 6 months. I closed ~800 bugs. Because of some false positives I added the rule "no change within 17 days" It is frustrating, when you try to reproduce a bug and fail to do so and don't get further info. The end user should not get in touch with bugilla at all. It is also very important that more people try to check the bugs (which is in some ways done @ the [email protected] ML.

Or take this query:
https://bugs.freedesktop.org/buglist.cgi?f1=days_elapsed&list_id=139330&o1=greaterthaneq&query_format=advanced&bug_status=UNCONFIRMED&v1=150&product=LibreOffice

126 unconfirmed bugs, not touched within 150 days. All in all there are 1798 bugs (

 * UNCONFIRMED, NEW, ASSIGNED, REOPENED, NEEDINFO) with no action in
   the last 150 days
 *   )

https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=NEEDINFO&f1=days_elapsed&list_id=139332&o1=greaterthaneq&product=LibreOffice&query_format=advanced&v1=150&order=changeddate%2Cpriority%2Cbug_severity&limit=0

By the way: 150 bugs are assigned to a dev with no change in the last 150 days
https://bugs.freedesktop.org/buglist.cgi?f1=days_elapsed&list_id=139333&o1=greaterthaneq&query_format=advanced&bug_status=ASSIGNED&v1=150&product=LibreOffice


Sorry, if the "why is not explained to you properly... There is a lot of information in the queries and I don't have time now to continue writing. Sorry



We have >10 years of OOo/LO without such API, so why do you think it would be
very helpful right now? IOW, which *current* problem is supposed to be solved by
this API?
See above


IIRC, the current bottle neck in QA is triaging and early testing, so don't you
think we should better concentrate forces on triaging+testing and not split 
efforts?

However, I don't want to discourage the initiative. If there is a substantial
drive towards developing the API now, do it. But if it takes ressources from
dev/QA people and distracts them from doing their regular tasks, then please
wait two or three months until unconfirmed bug queue approaches Zero and a
performant early testing workflow has been established ;-)


and /ad rem/ :

(Apart from the skepticism above, I'm very much in favour of making bug
reporting easy, of course.)

I made
a graphic (http://goo.gl/dHWhu)
(Nice workflow, no objections at first glance.)
Thanks


Nino
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Yours

Florian
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