On 2021.01.30 19:22, Brendan Coupe wrote:
I can download my statements without using direct connect so I don't
think that's an incentive. I think some banks charge if you ask for
paper statements but I haven't gotten them in a long time.
I hope you don't mean PDF statements. Web connect does work, but it
requires extra effort on the user's part to start the download. Direct
connect is a single button push.
The real incentive is detecting fraudulent transactions as soon as
possible. Most banks allow text or email notifications when
transactions happen but they can be easily missed in the sea of
notifications that I get.
In addition, those notifications are often based on a dollar cutoff.
Fraud can also take place in smaller doses, so every transaction needs
to be checked. For some low activity accounts, notification of all
transactions can be reasonable and useful, but for high volume
accounts, such as many credit cards, notifications are just not
feasible. If you are only worried about checking for fraud, then
logging in to the bank's web site and looking at recent transactions
may be enough, but I'm pretty sure that's not sufficient for anyone
actually using personal finance management software.
I suspect that fewer and fewer customers are using direct connect so
they don't feel the need to support it.
I'm curious why you think that.
While phone apps have their place, a program that works with accounts
from different banks is much more useful.
I'd call it nearly essential, if I want a picture of my overall
financial status and activity in one place.
Manually entering transactions from accounts that are used frequently
(credit cards) is far from ideal. Time to move on from USAA.
I think part of the problem is that most banks have little to
absolutely no clue what "direct connect" actually is. They contract
with Intuit (or some other software house) to support their users for
Quicken. That way, the bank's support folks don't need to know
anything - they just say call Intuit, which obviously, doesn't help
anyone except a paying Quicken customer.
Jack
*----Brendan Coupe*
On Sat, Jan 30, 2021 at 3:25 PM J.Varela <jvap...@gmail.com> wrote:
> Thanks so much for doing that!
>
>
>
> Other banks are charging to allow directconnect to their systems.
You
> would think they would offer it for free as it could save them
money by not
> having to mail out statements.
>
>
>
>
>
> JV
>
> On Saturday, January 30, 2021 3:13:08 PM CST lpcornel wrote:
>
> I tried to explain to USAA that supporting DirectConnect does not
require
> exclusivity to Quicken. They filed a formal complaint on my behalf,
and it
> says their IT people should look into DirectConnect, and they are
currently
> forcing their customers to pay for Quicken when free software can
do the
> same thing. I explained there are other financial institutions that
do not
> lock out their Linux customers.
>
> LPC
>
> On 1/30/21 12:15 PM, Brendan Coupe wrote:
>
> I've had the same problem starting some time this week. USAA is in
the
> process of changing the logon process (it's very annoying now) and
the
> website (you can preview the new site). The loss of online banking
may be
> related and may be permanent.
>
>
> When I unmap an account and try to remap it, the authentication
works but
> it says I have no accounts available. I tried 2900 (Quicken 2020),
102 and
> 103 and nothing works.
>
>
> After battling them over an insurance claim last year (I was rear
ended
> and there was no argument about fault) it may be time to take my
business
> elsewhere.
>
>
> I think we need a place to promote banks that still support direct
> connect. Clearly ofxhome.com isn't enough since it's reporting USAA
> "Passed" as of today. Digging deeper into ofxhome.com, if you view
the
> history USAA has been failing since January 27. Not sure why that
is not
> shown on the main page for USAA.
>
>
> ----
> Brendan Coupe
>
>
> On Sat, Jan 30, 2021 at 3:56 AM Thomas Baumgart <t...@net-bembel.de>
wrote:
>
> Hi,
>
> On Freitag, 29. Januar 2021 18:41:59 CET lpcornel wrote:
>
> > Any chance we can get an emulation update for Quicken 2020? I
just got
> > disconnected 2 days ago from my bank (USAA) and 2019 is the latest
> > currently available.
>
> Not sure, if that alone is enough. GnuCash users hit the same
problem:
>
>
>
https://lists.gnucash.org/pipermail/gnucash-devel/2021-January/045664.html
>
> You can give it a try by selecting "Quicken Windows (Expert)" from
the
> dropdown list and enter the value 2900 (for Quicken 2020) in the
edit
> field which appears to the right of the combo box. No guarantee that
> this will solve the problem.
>
> Would be cool to hear about your progress.
>
> --
>
> Regards
>
> Thomas Baumgart
>
> https://www.signal.org/ Signal, the better WhatsApp
> -------------------------------------------------------------
> It is better to remain silent and be thought a fool,
> than to speak, and remove all doubt.
> -------------------------------------------------------------
>
>
>
>
