Luca Manunta, thank you for reporting this and helping make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1400079
Just to advise, the package evince is a PDF viewer, among other formats -> https://wiki.gnome.org/Apps/Evince . Hence, it would have nothing to do with bluetooth. ** Package changed: evince (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1400079 Title: Bluetooth not working on Asus X751LA Status in linux package in Ubuntu: Incomplete Bug description: This bug is associated with launchpad's question #257206. Since the question did not receive any useful answer, I thought to scale up the issue. In order to be 100% sure, since I made several tests for another problem I have with the touchpad, I reinstalled entirely the whole system, so now I'm running a fresh install of Ubuntu 14.04 on the mentioned notebook. The Notebook is equipped with a Qualcomm Atheros, the wifi is working fine - at least so it appears to me. The bluetooth app is not able to activate the bluetooth. I installed blueman, and through it I could switch on the bluetooth (at least it says it is on); however when I do a search. it cannot detect any remote device. Moreover, although I set the device as visible, it does not show up on other devices scanner. Hcitool seems to detect the local device: $ hcitool dev Devices: hci0 54:27:1E:51:63:DE However it does not detect remote devices: $ sudo hcitool scan Scanning ... $ (this was after I set my phone as discoverable). The kill list is clear: $ sudo rfkill list 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no 2: asus-wlan: Wireless LAN Soft blocked: no Hard blocked: no 3: asus-bluetooth: Bluetooth Soft blocked: no Hard blocked: no 4: hci0: Bluetooth Soft blocked: no Hard blocked: no $ lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 This is the version of blueman I installed, while hcitool came with the ubuntu install: $ apt-cache policy blueman blueman: Installed: 1.23-git201403102151-1ubuntu1 Candidate: 1.23-git201403102151-1ubuntu1 Version table: *** 1.23-git201403102151-1ubuntu1 0 500 http://rs.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: evince 3.10.3-0ubuntu10.1 ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4 Uname: Linux 3.13.0-32-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CurrentDesktop: Unity Date: Sun Dec 7 14:10:43 2014 InstallationDate: Installed on 2014-11-27 (10 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) KernLog: SourcePackage: evince UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400079/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp