Dear Mehmet, > 1) Can you run "sudo apport-collect 2124226" while 6.8.0-63 is running?
Sure: |Please open this authorization page: | ( https://launchpad.net/+authorize-token?oauth_token=Zgb3hfl5Kr1lwmkL1SFK&allow_permission=DESKTOP_INTEGRATION ) |in your browser. Use your browser to authorize |this program to access Launchpad on your behalf. ...I did all that, and at 2025-10-06 02:00 I hit the "Yes" button on the "Send problem report to developers?" popup. (There might be an earlier report; when I tried to focus on the popup about 5 minutes earlier, the popup disappeared, and therefore I ran the apport-collect again.) > 2) Can you try our latest release (6.8.0-85) and let us know if it fixes > this issue? The following commands should do that; > > sudo apt update > sudo apt upgrade I did that, and after changing back /etc/default/grub + GRUB_DEFAULT=0 - GRUB_DEFAULT="Advanced options for Ubuntu>Ubuntu, with Linux 6.8.0-63-generic" and sudo update-grub and rebooting, and testing (uname -r printed indeed 6.8.0-85-generic) ...the mic does not work with 6.8.0-85-generic > 3) If not, can you try our hwe kernel (6.14.0-33.33)? And let us know if > this fixes the issue? > sudo apt install linux-generic-hwe-24.04 My mic does not work with that kernel (uname -r printed: 6.14.0-33-generic) either. I had to switch back to 6.8.0-63-generic, with that particular kernel being hard-coded in my /etc/default/grub -- I am very nervous about that. Just out of curiosity: even if 6.14.0-33 had worked, how would I have changed my machine (my /etc/default/grub or whatever) so that "the up-to-date default" works with my mic? 6.14.x sounds like very much ahead of 6.8.x. Since I am unemployed I have no longer computing support. My laptop is my only tool to find a new job. If it stops working, I am f***ed. What would be your advice? Many thanks, Volker On Thu, 2 Oct 2025 at 11:25, Mehmet Basaran <[email protected]> wrote: > Ok. Let me clarify. The steps I suggest are safe in that you can easily > go back to your previously working kernel (6.8.0-63 in this case) as > long as you don't delete any kernel packages with that version. The > process of switching the kernel back is the same when linux-generic- > hwe-24.04 (6.14.0-33) is active. > > 1) Can you run "sudo apport-collect 2124226" while 6.8.0-63 is running? > > 2) Can you try our latest release (6.8.0-85) and let us know if it fixes > this issue? The following commands should do that; > > sudo apt update > sudo apt upgrade > > 3) If not, can you try our hwe kernel (6.14.0-33.33)? And let us know if > this fixes the issue? > > sudo apt install linux-generic-hwe-24.04 > # To activate 6.14 kernel (if not activated automatically upon reboot), > you will need to update-grub as you are doing to switch back to 6.8.0-63 > kernel. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2124226 > > Title: > mic stoped working after update from 6.8.0-63-generic to > 6.8.0-79-generic; mic works aga in after booting the older > 6.8.0-63-generic > > Status in linux package in Ubuntu: > Confirmed > > Bug description: > * I have an ASUS model M409D > M409DA-EK181T > SN: L1N0CV086853039 > CN: 6STN > MFD: 2020-01 > > * It has a Realtek ALC256 codec with an Intel DSP > % arecord -l > **** List of CAPTURE Hardware Devices **** > card 1: Generic_1 [HD-Audio Generic], device 0: ALC256 Analog [ALC256 > Analog] > Subdevices: 1/1 > Subdevice #0: subdevice #0 > > * my Ubuntu version is > sb_release -a > Distributor ID: Ubuntu > Description: Ubuntu 24.04.3 LTS > Release: 24.04 > Codename: noble > > * mic stoped working after update from 6.8.0-63-generic to > 6.8.0-79-generic; mic works again after booting the older > 6.8.0-63-generic > > ProblemType: Bug > DistroRelease: Ubuntu 24.04 > Package: linux-image-6.8.0-63-generic 6.8.0-63.66 > ProcVersionSignature: Ubuntu 6.8.0-63.66-generic 6.8.12 > Uname: Linux 6.8.0-63-generic x86_64 > ApportVersion: 2.28.1-0ubuntu3.8 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC1: vstrom 2114 F.... wireplumber > /dev/snd/controlC0: vstrom 2114 F.... wireplumber > /dev/snd/seq: vstrom 2109 F.... pipewire > CRDA: N/A > CasperMD5CheckResult: pass > CurrentDesktop: ubuntu:GNOME > Date: Wed Sep 17 03:40:59 2025 > InstallationDate: Installed on 2022-06-16 (1189 days ago) > InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 > (20220419) > MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X409DA_M409DA > ProcFB: 0 amdgpudrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-63-generic > root=UUID=0c0e5408-ea2f-4274-9f58-5e87c582bb18 ro quiet splash > snd-intel-dspcfg.dsp_driver=1 vt.handoff=7 > PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No > PulseAudio daemon running, or not running as session daemon. > RelatedPackageVersions: > linux-restricted-modules-6.8.0-63-generic N/A > linux-backports-modules-6.8.0-63-generic N/A > linux-firmware > 20240318.git3b128b60-0ubuntu2.17 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 08/28/2019 > dmi.bios.release: 5.14 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: X409DA.303 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: X409DA > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrX409DA.303:bd08/28/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX409DA_M409DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX409DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: > dmi.product.family: VivoBook > dmi.product.name: VivoBook_ASUSLaptop X409DA_M409DA > dmi.product.version: 1.0 > dmi.sys.vendor: ASUSTeK COMPUTER INC. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2124226/+subscriptions > > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2124226 Title: mic stoped working after update from 6.8.0-63-generic to 6.8.0-79-generic; mic works aga in after booting the older 6.8.0-63-generic Status in linux package in Ubuntu: Confirmed Bug description: * I have an ASUS model M409D M409DA-EK181T SN: L1N0CV086853039 CN: 6STN MFD: 2020-01 * It has a Realtek ALC256 codec with an Intel DSP % arecord -l **** List of CAPTURE Hardware Devices **** card 1: Generic_1 [HD-Audio Generic], device 0: ALC256 Analog [ALC256 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 * my Ubuntu version is sb_release -a Distributor ID: Ubuntu Description: Ubuntu 24.04.3 LTS Release: 24.04 Codename: noble * mic stoped working after update from 6.8.0-63-generic to 6.8.0-79-generic; mic works again after booting the older 6.8.0-63-generic ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.8.0-63-generic 6.8.0-63.66 ProcVersionSignature: Ubuntu 6.8.0-63.66-generic 6.8.12 Uname: Linux 6.8.0-63-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: vstrom 2114 F.... wireplumber /dev/snd/controlC0: vstrom 2114 F.... wireplumber /dev/snd/seq: vstrom 2109 F.... pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Sep 17 03:40:59 2025 InstallationDate: Installed on 2022-06-16 (1189 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X409DA_M409DA ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-63-generic root=UUID=0c0e5408-ea2f-4274-9f58-5e87c582bb18 ro quiet splash snd-intel-dspcfg.dsp_driver=1 vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.8.0-63-generic N/A linux-backports-modules-6.8.0-63-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.17 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/28/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X409DA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X409DA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX409DA.303:bd08/28/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX409DA_M409DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX409DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: VivoBook dmi.product.name: VivoBook_ASUSLaptop X409DA_M409DA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: vstrom 2114 F.... wireplumber /dev/snd/controlC0: vstrom 2114 F.... wireplumber /dev/snd/seq: vstrom 2109 F.... pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2022-06-16 (1208 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X409DA_M409DA Package: linux (not installed) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-63-generic root=UUID=0c0e5408-ea2f-4274-9f58-5e87c582bb18 ro quiet splash snd-intel-dspcfg.dsp_driver=1 vt.handoff=7 ProcVersionSignature: Ubuntu 6.8.0-63.66-generic 6.8.12 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RebootRequiredPkgs: Error: path contained symlinks. RelatedPackageVersions: linux-restricted-modules-6.8.0-63-generic N/A linux-backports-modules-6.8.0-63-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.17 Tags: noble Uname: Linux 6.8.0-63-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 08/28/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X409DA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X409DA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX409DA.303:bd08/28/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX409DA_M409DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX409DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: VivoBook dmi.product.name: VivoBook_ASUSLaptop X409DA_M409DA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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