Public bug reported:
On my Asus TUF Gaming A15 FA506NFR laptop (AMD Ryzen CPU), Ubuntu 24.04.3 LTS
cannot wake up properly after suspend.
When resuming from sleep, the screen remains black and the system becomes
unresponsive, requiring a hard reboot.
Steps to reproduce:
1- Close the lid or choose “Suspend” from the power menu.
2- Wait until the system fully sleeps.
3- Try to wake using keyboard, touchpad, or power button.
4- The fans spin up but the screen stays off and system doesn’t respond.
Expected:
System should resume from suspend normally.
Actual:
Black screen, no response, hard power-off needed.
Debugging tried:
1- Verified current sleep mode → cat /sys/power/mem_sleep → output: [s2idle]
2- Tried adding kernel parameter: mem_sleep_default=deep → no effect
3- BIOS version: FA506NFR.304 (Jan 2025)
4- Kernel version: 6.14.0-33-generic
5- Ubuntu version: 24.04.3 LTS
6- Secure Boot: Enabled (also tested disabled → no change)
7- NVIDIA drivers uninstalled → issue persists (so unrelated to GPU)
8- BIOS doesn’t expose S3 sleep option.
Additional info:
This seems related to ACPI / s2idle sleep mode on Ryzen laptops.
Many Asus TUF users report identical issues — forcing “deep” mode (S3) is
ignored.
Please advise if S3 is blocked at firmware level or requires kernel parameter
updates.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-33-generic 6.14.0-33.33~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-33.33~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-33-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: osamahayyan 2449 F.... wireplumber
/dev/snd/controlC0: osamahayyan 2449 F.... wireplumber
/dev/snd/seq: osamahayyan 2445 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 6 07:23:24 2025
InstallationDate: Installed on 2025-10-03 (3 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: ASUSTeK COMPUTER INC. ASUS TUF Gaming A15 FA506NFR_FA506NFR
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 nvidia-drmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-33-generic
root=UUID=e0a7e552-bf80-46ab-bf36-bca547f4a73b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.14.0-33-generic N/A
linux-backports-modules-6.14.0-33-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.17
SourcePackage: linux-hwe-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/08/2025
dmi.bios.release: 5.24
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: FA506NFR.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FA506NFR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.4
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFA506NFR.304:bd01/08/2025:br5.24:efr3.4:svnASUSTeKCOMPUTERINC.:pnASUSTUFGamingA15FA506NFR_FA506NFR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFA506NFR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS TUF Gaming A15
dmi.product.name: ASUS TUF Gaming A15 FA506NFR_FA506NFR
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug asus-tuf noble ryzen suspend-resume
** Tags added: asus-tuf ryzen suspend-resume
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-hwe-6.14 in Ubuntu.
https://bugs.launchpad.net/bugs/2126897
Title:
Asus TUF Gaming A15 (FA506NFR) fails to wake from suspend — stuck on
black screen (Ubuntu 24.04.3, kernel 6.14.0-33)
Status in linux-hwe-6.14 package in Ubuntu:
New
Bug description:
On my Asus TUF Gaming A15 FA506NFR laptop (AMD Ryzen CPU), Ubuntu 24.04.3 LTS
cannot wake up properly after suspend.
When resuming from sleep, the screen remains black and the system becomes
unresponsive, requiring a hard reboot.
Steps to reproduce:
1- Close the lid or choose “Suspend” from the power menu.
2- Wait until the system fully sleeps.
3- Try to wake using keyboard, touchpad, or power button.
4- The fans spin up but the screen stays off and system doesn’t respond.
Expected:
System should resume from suspend normally.
Actual:
Black screen, no response, hard power-off needed.
Debugging tried:
1- Verified current sleep mode → cat /sys/power/mem_sleep → output: [s2idle]
2- Tried adding kernel parameter: mem_sleep_default=deep → no effect
3- BIOS version: FA506NFR.304 (Jan 2025)
4- Kernel version: 6.14.0-33-generic
5- Ubuntu version: 24.04.3 LTS
6- Secure Boot: Enabled (also tested disabled → no change)
7- NVIDIA drivers uninstalled → issue persists (so unrelated to GPU)
8- BIOS doesn’t expose S3 sleep option.
Additional info:
This seems related to ACPI / s2idle sleep mode on Ryzen laptops.
Many Asus TUF users report identical issues — forcing “deep” mode (S3) is
ignored.
Please advise if S3 is blocked at firmware level or requires kernel parameter
updates.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-33-generic 6.14.0-33.33~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-33.33~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-33-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: osamahayyan 2449 F.... wireplumber
/dev/snd/controlC0: osamahayyan 2449 F.... wireplumber
/dev/snd/seq: osamahayyan 2445 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 6 07:23:24 2025
InstallationDate: Installed on 2025-10-03 (3 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
MachineType: ASUSTeK COMPUTER INC. ASUS TUF Gaming A15 FA506NFR_FA506NFR
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 nvidia-drmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-33-generic
root=UUID=e0a7e552-bf80-46ab-bf36-bca547f4a73b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.14.0-33-generic N/A
linux-backports-modules-6.14.0-33-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.17
SourcePackage: linux-hwe-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/08/2025
dmi.bios.release: 5.24
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: FA506NFR.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FA506NFR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.4
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFA506NFR.304:bd01/08/2025:br5.24:efr3.4:svnASUSTeKCOMPUTERINC.:pnASUSTUFGamingA15FA506NFR_FA506NFR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFA506NFR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS TUF Gaming A15
dmi.product.name: ASUS TUF Gaming A15 FA506NFR_FA506NFR
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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