** Description changed: After locking the screen for sometime and then try to unlock, the whole laptop freeze and I have to hard reset. - ProblemType: Bug - DistroRelease: Ubuntu 22.10 - Package: gnome-shell 43.1-0ubuntu1 - ProcVersionSignature: Ubuntu 5.19.0-35.36-generic 5.19.17 - Uname: Linux 5.19.0-35-generic x86_64 - ApportVersion: 2.23.1-0ubuntu3 - Architecture: amd64 - CasperMD5CheckResult: pass - CurrentDesktop: ubuntu:GNOME - Date: Mon Mar 20 09:58:17 2023 - DisplayManager: gdm3 - GsettingsChanges: - - InstallationDate: Installed on 2023-01-04 (74 days ago) - InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) - RelatedPackageVersions: mutter-common 43.0-1ubuntu4 - SourcePackage: gnome-shell - UpgradeStatus: No upgrade log present (probably fresh install) - --- - ProblemType: Bug - ApportVersion: 2.23.1-0ubuntu3 - Architecture: amd64 - AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: neo 4747 F.... pipewire - neo 4750 F.... wireplumber - /dev/snd/seq: neo 4747 F.... pipewire - CRDA: N/A - CasperMD5CheckResult: pass - CurrentDesktop: ubuntu:GNOME - DistroRelease: Ubuntu 22.10 - InstallationDate: Installed on 2023-01-04 (75 days ago) - InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) - MachineType: ASUSTeK COMPUTER INC. ZenBook UX435EG_UX435EG - Package: linux (not installed) - ProcFB: 0 i915drmfb - ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-35-generic root=/dev/mapper/vgubuntu-root ro quiet splash mem_sleep_default=deep vt.handoff=7 - ProcVersionSignature: Ubuntu 5.19.0-35.36-generic 5.19.17 - RelatedPackageVersions: - linux-restricted-modules-5.19.0-35-generic N/A - linux-backports-modules-5.19.0-35-generic N/A - linux-firmware 20220923.gitf09bebf3-0ubuntu1.4 - Tags: kinetic - Uname: Linux 5.19.0-35-generic x86_64 - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: N/A - _MarkForUpload: True - dmi.bios.date: 04/22/2022 - dmi.bios.release: 5.19 - dmi.bios.vendor: American Megatrends International, LLC. - dmi.bios.version: UX435EG.315 - dmi.board.asset.tag: ATN12345678901234567 - dmi.board.name: UX435EG - dmi.board.vendor: ASUSTeK COMPUTER INC. - dmi.board.version: 1.0 - dmi.chassis.asset.tag: No Asset Tag - dmi.chassis.type: 10 - dmi.chassis.vendor: ASUSTeK COMPUTER INC. - dmi.chassis.version: 1.0 - dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX435EG.315:bd04/22/2022:br5.19:svnASUSTeKCOMPUTERINC.:pnZenBookUX435EG_UX435EG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX435EG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: - dmi.product.family: ZenBook - dmi.product.name: ZenBook UX435EG_UX435EG - dmi.product.version: 1.0 - dmi.sys.vendor: ASUSTeK COMPUTER INC. - --- + --- ProblemType: Bug ApportVersion: 2.33.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: neo 5348 F.... pipewire - neo 5375 F.... wireplumber - /dev/snd/seq: neo 5348 F.... pipewire + USER PID ACCESS COMMAND + /dev/snd/controlC0: neo 5348 F.... pipewire + neo 5375 F.... wireplumber + /dev/snd/seq: neo 5348 F.... pipewire CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 25.10 InstallationDate: Installed on 2025-05-18 (144 days ago) InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3) MachineType: ASUSTeK COMPUTER INC. ZenBook UX435EG_UX435EG NonfreeKernelModules: zfs Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.17.0-5-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash mem_sleep_default=deep resume=/dev/mapper/ubuntu--vg-ubuntu--lv resume_offset=15783936 nvidia-drm.modeset=1 crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M vt.handoff=7 ProcVersionSignature: Ubuntu 6.17.0-5.5-generic 6.17.0-rc7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: - firmware-sof N/A - linux-firmware 20250901.git993ff19b-0ubuntu1 + firmware-sof N/A + linux-firmware 20250901.git993ff19b-0ubuntu1 Tags: questing Uname: Linux 6.17.0-5-generic x86_64 UpgradeStatus: Upgraded to questing on 2025-10-08 (2 days ago) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 04/22/2022 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: UX435EG.315 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX435EG dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX435EG.315:bd04/22/2022:br5.19:svnASUSTeKCOMPUTERINC.:pnZenBookUX435EG_UX435EG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX435EG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: ZenBook dmi.product.name: ZenBook UX435EG_UX435EG dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Tags removed: kinetic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2012237 Title: ASUS ZenBook UX435EG freezes on unlock Status in linux package in Ubuntu: Confirmed Status in nouveau-firmware package in Ubuntu: New Bug description: After locking the screen for sometime and then try to unlock, the whole laptop freeze and I have to hard reset. --- ProblemType: Bug ApportVersion: 2.33.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: neo 5348 F.... pipewire neo 5375 F.... wireplumber /dev/snd/seq: neo 5348 F.... pipewire CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 25.10 InstallationDate: Installed on 2025-05-18 (144 days ago) InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3) MachineType: ASUSTeK COMPUTER INC. ZenBook UX435EG_UX435EG NonfreeKernelModules: zfs Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.17.0-5-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash mem_sleep_default=deep resume=/dev/mapper/ubuntu--vg-ubuntu--lv resume_offset=15783936 nvidia-drm.modeset=1 crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M vt.handoff=7 ProcVersionSignature: Ubuntu 6.17.0-5.5-generic 6.17.0-rc7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: firmware-sof N/A linux-firmware 20250901.git993ff19b-0ubuntu1 Tags: questing Uname: Linux 6.17.0-5-generic x86_64 UpgradeStatus: Upgraded to questing on 2025-10-08 (2 days ago) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 04/22/2022 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: UX435EG.315 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX435EG dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX435EG.315:bd04/22/2022:br5.19:svnASUSTeKCOMPUTERINC.:pnZenBookUX435EG_UX435EG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX435EG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: ZenBook dmi.product.name: ZenBook UX435EG_UX435EG dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2012237/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
