Here you go. Logs captured immediately after reboot with dock connected (HDMI audio non-functional until replug). alsa-info reported a missing tree binary, but log was generated.
Just FYI, I sent the same bug report to li...@dell.com On Tue, May 27, 2025 at 7:10 AM Hui Wang <2111...@bugs.launchpad.net> wrote: > Could you collect some log after it finishes the first dock connection: > - dmesg.txt > - alsa-info.txt > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2111745 > > Title: > HDMI audio is not working on first dock connection (Dell Precision > 3590 + WD19DCS + Ubuntu 24.10). > > Status in linux package in Ubuntu: > New > > Bug description: > (made with ChatGPTs help, everything was tried, as you can see) > > Video works, but audio is silent until I physically unplug and > reconnect the dock. After that, HDMI audio plays correctly. > > Audio sink (e.g. Philips UHDTV) is visible in ALSA and PipeWire, but > aplay reports set_params:1398: Channels count non available, > indicating the HDMI audio path is present but not properly > initialized. > > This issue is not present on older Dell Precision models using the > same dock and OS, so it appears to be a firmware or HDMI-over- > DisplayPort initialization problem specific to newer hardware. > > I have: > > Fully updated firmware via fwupdmgr > > Tested reloading audio drivers, restarting PipeWire, > reinitializing the dock via sysfs — none help > > Verified this occurs only on first connection; replug fixes it > every time > > Please advise if logs or further hardware info would help. > > ProblemType: Bug > DistroRelease: Ubuntu 24.10 > Package: linux-image-6.11.0-26-generic 6.11.0-26.26 > ProcVersionSignature: Ubuntu 6.11.0-26.26-generic 6.11.11 > Uname: Linux 6.11.0-26-generic x86_64 > ApportVersion: 2.30.0-0ubuntu4.2 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: darri 7187 F.... wireplumber > /dev/snd/seq: darri 7185 F.... pipewire > CasperMD5CheckResult: unknown > CurrentDesktop: ubuntu:GNOME > Date: Mon May 26 17:20:28 2025 > InstallationDate: Installed on 2025-02-20 (95 days ago) > InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 > (20241009.4) > IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' > MachineType: Dell Inc. Precision 3590 > ProcEnviron: > LANG=en_US.UTF-8 > PATH=(custom, no user) > SHELL=/bin/bash > TERM=xterm-256color > XDG_RUNTIME_DIR=<set> > ProcFB: 0 i915drmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-26-generic > root=UUID=492c019b-f0ff-488a-8eb1-ae45f45cd480 ro quiet splash > crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M > vt.handoff=7 > RelatedPackageVersions: > linux-restricted-modules-6.11.0-26-generic N/A > linux-backports-modules-6.11.0-26-generic N/A > linux-firmware > 20240913.gita34e7a5f-0ubuntu2.6 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/27/2025 > dmi.bios.release: 1.14 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.14.0 > dmi.board.name: 0WXTM9 > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.ec.firmware.release: 1.17 > dmi.modalias: > dmi:bvnDellInc.:bvr1.14.0:bd02/27/2025:br1.14:efr1.17:svnDellInc.:pnPrecision3590:pvr:rvnDellInc.:rn0WXTM9:rvrA00:cvnDellInc.:ct10:cvr:sku0CBA: > dmi.product.family: Precision > dmi.product.name: Precision 3590 > dmi.product.sku: 0CBA > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2111745/+subscriptions > > ** Attachment added: "alsa-info.txt" https://bugs.launchpad.net/bugs/2111745/+attachment/5880585/+files/alsa-info.txt ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/bugs/2111745/+attachment/5880586/+files/dmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2111745 Title: HDMI audio is not working on first dock connection (Dell Precision 3590 + WD19DCS + Ubuntu 24.10). Status in linux package in Ubuntu: New Bug description: (made with ChatGPTs help, everything was tried, as you can see) Video works, but audio is silent until I physically unplug and reconnect the dock. After that, HDMI audio plays correctly. Audio sink (e.g. Philips UHDTV) is visible in ALSA and PipeWire, but aplay reports set_params:1398: Channels count non available, indicating the HDMI audio path is present but not properly initialized. This issue is not present on older Dell Precision models using the same dock and OS, so it appears to be a firmware or HDMI-over- DisplayPort initialization problem specific to newer hardware. I have: Fully updated firmware via fwupdmgr Tested reloading audio drivers, restarting PipeWire, reinitializing the dock via sysfs — none help Verified this occurs only on first connection; replug fixes it every time Please advise if logs or further hardware info would help. ProblemType: Bug DistroRelease: Ubuntu 24.10 Package: linux-image-6.11.0-26-generic 6.11.0-26.26 ProcVersionSignature: Ubuntu 6.11.0-26.26-generic 6.11.11 Uname: Linux 6.11.0-26-generic x86_64 ApportVersion: 2.30.0-0ubuntu4.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: darri 7187 F.... wireplumber /dev/snd/seq: darri 7185 F.... pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Mon May 26 17:20:28 2025 InstallationDate: Installed on 2025-02-20 (95 days ago) InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4) IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' MachineType: Dell Inc. Precision 3590 ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-26-generic root=UUID=492c019b-f0ff-488a-8eb1-ae45f45cd480 ro quiet splash crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-6.11.0-26-generic N/A linux-backports-modules-6.11.0-26-generic N/A linux-firmware 20240913.gita34e7a5f-0ubuntu2.6 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/27/2025 dmi.bios.release: 1.14 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.name: 0WXTM9 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 1.17 dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd02/27/2025:br1.14:efr1.17:svnDellInc.:pnPrecision3590:pvr:rvnDellInc.:rn0WXTM9:rvrA00:cvnDellInc.:ct10:cvr:sku0CBA: dmi.product.family: Precision dmi.product.name: Precision 3590 dmi.product.sku: 0CBA dmi.sys.vendor: Dell Inc. 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