Public bug reported:
we've encountered an issue with the keypad when booting the device with
Ubuntu OS. We have tested two versions (22 and 24), but in both cases,
none of the keypad keys are functioning. The keypad works fine in the
BIOS utility setup page.We have also attempted to upgrade the kernel to
version 6.11 from the default kernel versions provided, but this did not
resolve the issue.
cat /proc/version_signature > version.log ->no output
sudo lspci -vnvn > lspci-vnvn.log ->no output
xev ->no output
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: vvdn 2254 F.... pipewire
/dev/snd/controlC0: vvdn 2254 F.... pipewire
vvdn 2258 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 1 15:58:32 2024
InstallationDate: Installed on 2024-04-19 (165 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Default string Default string
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic
root=UUID=b4aff1f4-678b-4789-a191-71fb4f378ef4 ro rhgb quiet i8042.dumbkbd=1
i8042.dumbkbd
RelatedPackageVersions:
linux-restricted-modules-6.8.0-45-generic N/A
linux-backports-modules-6.8.0-45-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/01/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 1LPI3110
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: AlderLake-P DDR4 RVP
dmi.board.vendor: Intel Corporation
dmi.board.version: 1
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 2.2
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1LPI3110:bd08/01/2024:br5.27:efr2.2:svnDefaultstring:pnDefaultstring:pvrDefaultstring:rvnIntelCorporation:rnAlderLake-PDDR4RVP:rvr1:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: Default string
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Default string
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
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https://bugs.launchpad.net/bugs/2083318
Title:
Integrated Keypad is not working in Ubuntu OS
Status in linux package in Ubuntu:
New
Bug description:
we've encountered an issue with the keypad when booting the device
with Ubuntu OS. We have tested two versions (22 and 24), but in both
cases, none of the keypad keys are functioning. The keypad works fine
in the BIOS utility setup page.We have also attempted to upgrade the
kernel to version 6.11 from the default kernel versions provided, but
this did not resolve the issue.
cat /proc/version_signature > version.log ->no output
sudo lspci -vnvn > lspci-vnvn.log ->no output
xev ->no output
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: vvdn 2254 F.... pipewire
/dev/snd/controlC0: vvdn 2254 F.... pipewire
vvdn 2258 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 1 15:58:32 2024
InstallationDate: Installed on 2024-04-19 (165 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Default string Default string
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic
root=UUID=b4aff1f4-678b-4789-a191-71fb4f378ef4 ro rhgb quiet i8042.dumbkbd=1
i8042.dumbkbd
RelatedPackageVersions:
linux-restricted-modules-6.8.0-45-generic N/A
linux-backports-modules-6.8.0-45-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/01/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 1LPI3110
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: AlderLake-P DDR4 RVP
dmi.board.vendor: Intel Corporation
dmi.board.version: 1
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 2.2
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1LPI3110:bd08/01/2024:br5.27:efr2.2:svnDefaultstring:pnDefaultstring:pvrDefaultstring:rvnIntelCorporation:rnAlderLake-PDDR4RVP:rvr1:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: Default string
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Default string
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