Can you attach dmesg from the Ubuntu kernel, please?
** Changed in: linux-meta-hwe-5.19 (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2021439
Title:
firmware rtl8168e-3.fw for r8169 10ec:8168 doesn't load
Status in linux-meta-hwe-5.19 package in Ubuntu:
Incomplete
Bug description:
After a reboot, my NIC has status and activity leds working, mii-tool
reports link status and speed, but ethtool reports unknown speed and
duplex and 'ip link' reports status DOWN.
I have no connectivity and cannot use the interface at all.
Booting the system using Debian stable, works. The NIC also works in
Windows 10.
I observed that Debian kernel 5.10 loads the firmware file
rtl_nic/rtl8168e-3.fw, while ubuntu doesn't even attempt to (or does
not report back)
$ sudo mii-tool ens3
ens3: negotiated 1000baseT-FD flow-control, link ok
$ ip link show dev ens3
3: ens3: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc fq_codel state
DOWN mode DEFAULT group default qlen 1000
link/ether a0:2e:15:00:02:41 brd ff:ff:ff:ff:ff:ff
altname enp2s0
$ sudo ethtool ens3
Settings for ens3:
Supported ports: [ TP MII ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Half 1000baseT/Full
Supported pause frame use: Symmetric Receive-only
Supports auto-negotiation: Yes
Supported FEC modes: Not reported
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Half 1000baseT/Full
Advertised pause frame use: Symmetric Receive-only
Advertised auto-negotiation: Yes
Advertised FEC modes: Not reported
Speed: Unknown!
Duplex: Unknown! (255)
Auto-negotiation: on
master-slave cfg: preferred slave
master-slave status: unknown
Port: Twisted Pair
PHYAD: 0
Transceiver: external
MDI-X: Unknown
Supports Wake-on: pumbg
Wake-on: d
Link detected: no
$ lsb_release -rd
Description: Ubuntu 22.04.2 LTS
Release: 22.04
$ apt-cache policy linux-meta-hwe-5.19
N: Unable to locate package linux-meta-hwe-5.19
N: Couldn't find any package by glob 'linux-meta-hwe-5.19'
N: Couldn't find any package by regex 'linux-meta-hwe-5.19'
$ apt-cache policy linux-image-generic-hwe-22.04
linux-image-generic-hwe-22.04:
Installed: 5.19.0.42.43~22.04.15
Candidate: 5.19.0.42.43~22.04.15
Version table:
*** 5.19.0.42.43~22.04.15 500
500 http://ro.archive.ubuntu.com/ubuntu jammy-updates/main amd64
Packages
500 http://security.ubuntu.com/ubuntu jammy-security/main amd64
Packages
100 /var/lib/dpkg/status
5.15.0.25.27 500
500 http://ro.archive.ubuntu.com/ubuntu jammy/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-generic-hwe-22.04 5.19.0.42.43~22.04.15
ProcVersionSignature: Ubuntu 5.19.0-42.43~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-42-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Mon May 29 03:25:52 2023
InstallationDate: Installed on 2021-11-30 (544 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
SourcePackage: linux-meta-hwe-5.19
UpgradeStatus: Upgraded to jammy on 2022-01-25 (488 days ago)
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