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apport-collect 1923872
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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1923872
Title:
Issues with using webcam, system freezes or gets unstable after some
time
Status in linux package in Ubuntu:
Incomplete
Bug description:
I use my Logitech Streamcam with Ubuntu 20.04.2 LTS and it does
connect properly. I can use it in some applications, like skype, zoom
and discord. But after some time (around 3 minutes, sometimes way
longer) the cam won't turn on anymore and the system completely
freezes or gets very unstable, until I unplug the webcam.
dmesg | grep uvcvideo:
[ 4.684206] uvcvideo: Found UVC 1.00 device Logitech StreamCam (046d:0893)
[ 4.700237] usbcore: registered new interface driver uvcvideo
[14322.880477] uvcvideo: Failed to query (GET_DEF) UVC control 9 on unit 11:
-110 (exp. 5).
[15471.160277] uvcvideo: Failed to query (GET_DEF) UVC control 9 on unit 11:
-110 (exp. 5).
[15524.183921] uvcvideo: Failed to set UVC probe control : -110 (exp. 26).
[15529.303890] uvcvideo: Failed to set UVC probe control : -110 (exp. 26).
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cheese 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-49.55~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-49-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 14 18:31:37 2021
InstallationDate: Installed on 2020-10-06 (190 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
RelatedPackageVersions:
cheese 3.34.0-1ubuntu1
cheese-common 3.34.0-1ubuntu1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/05/2019
dmi.bios.release: 5.14
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P3.50
dmi.board.name: X470 Gaming K4
dmi.board.vendor: ASRock
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP3.50:bd08/05/2019:br5.14:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX470GamingK4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
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