apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1912339/+attachment/5454902/+files/ProcCpuinfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1912339 Title: system freezes randomly Status in linux package in Ubuntu: Confirmed Bug description: There was a bug report for kernel 5.4.0-52, reading: "Random freeze, sounds continue working like play music, and graphics stop working and cpu fan enter em full mode." As I was using this kernel as well and experienced the same I thought it might be a good idea to upgrade the kernel to 5.4.0-62. I can state the problem is still there even in 5.4.0-62. What do I expect: I expect the problem not to happen. My environment is: [code] System: Host: flo-P55M-UD2 Kernel: 5.4.0-62-generic x86_64 bits: 64 compiler: gcc v: 7.5.0 Desktop: MATE 1.22.2 wm: marco dm: LightDM Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic Machine: Type: Desktop Mobo: Gigabyte model: P55M-UD2 v: x.x serial: <filter> BIOS: Award v: F10 date: 05/12/2010 CPU: Topology: Quad Core model: Intel Core i5 750 bits: 64 type: MCP arch: Nehalem rev: 5 L2 cache: 8192 KiB flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21318 Speed: 2701 MHz min/max: 1197/2661 MHz Core speeds (MHz): 1: 2897 2: 2845 3: 3185 4: 3024 Graphics: Device-1: NVIDIA GT218 [GeForce 210] vendor: eVga.com. driver: nvidia v: 340.108 bus ID: 02:00.0 chip ID: 10de:0a65 Display: x11 server: X.Org 1.20.8 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa compositor: marco resolution: 1920x1080~60Hz OpenGL: renderer: GeForce 210/PCIe/SSE2 v: 3.3.0 NVIDIA 340.108 direct render: Yes Audio: Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Gigabyte driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:3b56 Device-2: NVIDIA High Definition Audio vendor: eVga.com. driver: snd_hda_intel v: kernel bus ID: 02:00.1 chip ID: 10de:0be3 Sound Server: ALSA v: k5.4.0-62-generic Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte driver: r8169 v: kernel port: de00 bus ID: 04:00.0 chip ID: 10ec:8168 IF: enp4s0 state: up speed: 100 Mbps duplex: full mac: <filter> Drives: Local Storage: total: 2.84 TiB used: 784.89 GiB (27.0%) ID-1: /dev/sda vendor: Samsung model: SSD 840 Series size: 111.79 GiB speed: 3.0 Gb/s serial: <filter> ID-2: /dev/sdb vendor: Hitachi model: HDS721050CLA360 size: 465.76 GiB speed: 3.0 Gb/s serial: <filter> ID-3: /dev/sdc vendor: Western Digital model: WD5000AZRX-00A8LB0 size: 465.76 GiB speed: 3.0 Gb/s serial: <filter> ID-4: /dev/sdi vendor: Western Digital model: WD20EZAZ-00GGJB0 size: 1.82 TiB speed: 3.0 Gb/s serial: <filter> Partition: ID-1: / size: 36.45 GiB used: 14.56 GiB (40.0%) fs: ext3 dev: /dev/sda1 ID-2: /home size: 72.29 GiB used: 32.17 GiB (44.5%) fs: ext4 dev: /dev/sda5 ID-3: swap-1 size: 952.0 MiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda6 USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip ID: 1d6b:0002 Hub: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 2.0 chip ID: 1d6b:0002 Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 6-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 7-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 8-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 9-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 10-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002 Hub: 10-1:2 info: Realtek ports: 2 rev: 2.1 chip ID: 0bda:5411 Hub: 10-2:3 info: Terminus Hub ports: 4 rev: 2.0 chip ID: 1a40:0101 Device-1: 10-2.1:4 info: Cherry CyMotion Master Linux Keyboard G230 type: Keyboard,HID driver: cherry,usbhid rev: 2.0 chip ID: 046a:0023 Device-2: 10-2.3:5 info: Dell type: Mouse driver: hid-generic,usbhid rev: 2.0 chip ID: 413c:301a Hub: 11-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.0 chip ID: 1d6b:0003 Hub: 11-1:2 info: Realtek ports: 2 rev: 3.2 chip ID: 0bda:0411 Device-3: 11-1.1:3 info: Realtek multicard reader type: Mass Storage driver: usb-storage rev: 3.0 chip ID: 0bda:0301 Sensors: System Temperatures: cpu: 46.0 C mobo: N/A gpu: nvidia temp: 45 C Fan Speeds (RPM): N/A Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http: //ftp-stud.hs-esslingen.de/pub/Mirrors/packages.linuxmint.com tricia main upstream import backport 2: deb http: //debian.charite.de/ubuntu bionic main restricted universe multiverse 3: deb http: //debian.charite.de/ubuntu bionic-updates main restricted universe multiverse 4: deb http: //debian.charite.de/ubuntu bionic-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse 6: deb http: //archive.canonical.com/ubuntu/ bionic partner Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 1: deb https: //deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases) Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 1: deb [arch=amd64] https: //repo.skype.com/deb stable main Active apt repos in: /etc/apt/sources.list.d/teamviewer.list 1: deb https: //linux.teamviewer.com/deb stable main Active apt repos in: /etc/apt/sources.list.d/vivaldi.list 1: deb http: //repo.vivaldi.com/stable/deb/ stable main Info: Processes: 224 Uptime: 9m Memory: 7.77 GiB used: 1.29 GiB (16.6%) Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Client: Unknown python3.6 client inxi: 3.0.32 [/code] --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: flo 3954 F.... pulseaudio /dev/snd/controlC0: flo 3954 F.... pulseaudio CurrentDesktop: MATE DistroRelease: Linux Mint 19.3 InstallationDate: Installed on 2020-11-01 (80 days ago) InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191216 IwConfig: lo no wireless extensions. enp4s0 no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. P55M-UD2 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-62-generic root=UUID=56c2ddd7-77d6-439f-bba5-7f6a8effce0c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 5.4.0-62.70~18.04.1-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-62-generic N/A linux-backports-modules-5.4.0-62-generic N/A linux-firmware 1.173.19 RfKill: Tags: tricia Uname: Linux 5.4.0-62-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/12/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F10 dmi.board.name: P55M-UD2 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF10:bd05/12/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55M-UD2:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55M-UD2:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: P55M-UD2 dmi.sys.vendor: Gigabyte Technology Co., Ltd. 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