This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1912339 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1912339 Title: system freezes randomly Status in linux package in Ubuntu: Incomplete Bug description: There was a bug report for kernel 5.4.0-52, reading: "Random freeze, sounds continue working like play music, and graphics stop working and cpu fan enter em full mode." As I was using this kernel as well and experienced the same I thought it might be a good idea to upgrade the kernel to 5.4.0-62. I can state the problem is still there even in 5.4.0-62. What do I expect: I expect the problem not to happen. My environment is: [code] System: Host: flo-P55M-UD2 Kernel: 5.4.0-62-generic x86_64 bits: 64 compiler: gcc v: 7.5.0 Desktop: MATE 1.22.2 wm: marco dm: LightDM Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic Machine: Type: Desktop Mobo: Gigabyte model: P55M-UD2 v: x.x serial: <filter> BIOS: Award v: F10 date: 05/12/2010 CPU: Topology: Quad Core model: Intel Core i5 750 bits: 64 type: MCP arch: Nehalem rev: 5 L2 cache: 8192 KiB flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21318 Speed: 2701 MHz min/max: 1197/2661 MHz Core speeds (MHz): 1: 2897 2: 2845 3: 3185 4: 3024 Graphics: Device-1: NVIDIA GT218 [GeForce 210] vendor: eVga.com. driver: nvidia v: 340.108 bus ID: 02:00.0 chip ID: 10de:0a65 Display: x11 server: X.Org 1.20.8 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa compositor: marco resolution: 1920x1080~60Hz OpenGL: renderer: GeForce 210/PCIe/SSE2 v: 3.3.0 NVIDIA 340.108 direct render: Yes Audio: Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Gigabyte driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:3b56 Device-2: NVIDIA High Definition Audio vendor: eVga.com. driver: snd_hda_intel v: kernel bus ID: 02:00.1 chip ID: 10de:0be3 Sound Server: ALSA v: k5.4.0-62-generic Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte driver: r8169 v: kernel port: de00 bus ID: 04:00.0 chip ID: 10ec:8168 IF: enp4s0 state: up speed: 100 Mbps duplex: full mac: <filter> Drives: Local Storage: total: 2.84 TiB used: 784.89 GiB (27.0%) ID-1: /dev/sda vendor: Samsung model: SSD 840 Series size: 111.79 GiB speed: 3.0 Gb/s serial: <filter> ID-2: /dev/sdb vendor: Hitachi model: HDS721050CLA360 size: 465.76 GiB speed: 3.0 Gb/s serial: <filter> ID-3: /dev/sdc vendor: Western Digital model: WD5000AZRX-00A8LB0 size: 465.76 GiB speed: 3.0 Gb/s serial: <filter> ID-4: /dev/sdi vendor: Western Digital model: WD20EZAZ-00GGJB0 size: 1.82 TiB speed: 3.0 Gb/s serial: <filter> Partition: ID-1: / size: 36.45 GiB used: 14.56 GiB (40.0%) fs: ext3 dev: /dev/sda1 ID-2: /home size: 72.29 GiB used: 32.17 GiB (44.5%) fs: ext4 dev: /dev/sda5 ID-3: swap-1 size: 952.0 MiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda6 USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip ID: 1d6b:0002 Hub: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 2.0 chip ID: 1d6b:0002 Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 6-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 7-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 8-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 9-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001 Hub: 10-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002 Hub: 10-1:2 info: Realtek ports: 2 rev: 2.1 chip ID: 0bda:5411 Hub: 10-2:3 info: Terminus Hub ports: 4 rev: 2.0 chip ID: 1a40:0101 Device-1: 10-2.1:4 info: Cherry CyMotion Master Linux Keyboard G230 type: Keyboard,HID driver: cherry,usbhid rev: 2.0 chip ID: 046a:0023 Device-2: 10-2.3:5 info: Dell type: Mouse driver: hid-generic,usbhid rev: 2.0 chip ID: 413c:301a Hub: 11-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.0 chip ID: 1d6b:0003 Hub: 11-1:2 info: Realtek ports: 2 rev: 3.2 chip ID: 0bda:0411 Device-3: 11-1.1:3 info: Realtek multicard reader type: Mass Storage driver: usb-storage rev: 3.0 chip ID: 0bda:0301 Sensors: System Temperatures: cpu: 46.0 C mobo: N/A gpu: nvidia temp: 45 C Fan Speeds (RPM): N/A Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http: //ftp-stud.hs-esslingen.de/pub/Mirrors/packages.linuxmint.com tricia main upstream import backport 2: deb http: //debian.charite.de/ubuntu bionic main restricted universe multiverse 3: deb http: //debian.charite.de/ubuntu bionic-updates main restricted universe multiverse 4: deb http: //debian.charite.de/ubuntu bionic-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse 6: deb http: //archive.canonical.com/ubuntu/ bionic partner Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 1: deb https: //deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases) Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 1: deb [arch=amd64] https: //repo.skype.com/deb stable main Active apt repos in: /etc/apt/sources.list.d/teamviewer.list 1: deb https: //linux.teamviewer.com/deb stable main Active apt repos in: /etc/apt/sources.list.d/vivaldi.list 1: deb http: //repo.vivaldi.com/stable/deb/ stable main Info: Processes: 224 Uptime: 9m Memory: 7.77 GiB used: 1.29 GiB (16.6%) Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Client: Unknown python3.6 client inxi: 3.0.32 [/code] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1912339/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp