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apport-collect 1912339

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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: focal

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https://bugs.launchpad.net/bugs/1912339

Title:
  system freezes randomly

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  There was a bug report for kernel 5.4.0-52, reading:

  "Random freeze, sounds continue working like play music, and graphics
  stop working and cpu fan enter em full mode."

  As I was using this kernel as well and experienced the same I thought
  it might be a good idea to upgrade the kernel to 5.4.0-62.

  I can state the problem is still there even in 5.4.0-62.

  What do I expect: I expect the problem not to happen.

  My environment is:

  [code]
  System:    Host: flo-P55M-UD2 Kernel: 5.4.0-62-generic x86_64 bits: 64 
compiler: gcc v: 7.5.0 
             Desktop: MATE 1.22.2 wm: marco dm: LightDM Distro: Linux Mint 19.3 
Tricia 
             base: Ubuntu 18.04 bionic 
  Machine:   Type: Desktop Mobo: Gigabyte model: P55M-UD2 v: x.x serial: 
<filter> BIOS: Award v: F10 
             date: 05/12/2010 
  CPU:       Topology: Quad Core model: Intel Core i5 750 bits: 64 type: MCP 
arch: Nehalem rev: 5 
             L2 cache: 8192 KiB 
             flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 
21318 
             Speed: 2701 MHz min/max: 1197/2661 MHz Core speeds (MHz): 1: 2897 
2: 2845 3: 3185 
             4: 3024 
  Graphics:  Device-1: NVIDIA GT218 [GeForce 210] vendor: eVga.com. driver: 
nvidia v: 340.108 
             bus ID: 02:00.0 chip ID: 10de:0a65 
             Display: x11 server: X.Org 1.20.8 driver: nvidia 
             unloaded: fbdev,modesetting,nouveau,vesa compositor: marco 
resolution: 1920x1080~60Hz 
             OpenGL: renderer: GeForce 210/PCIe/SSE2 v: 3.3.0 NVIDIA 340.108 
direct render: Yes 
  Audio:     Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: 
Gigabyte 
             driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:3b56 
             Device-2: NVIDIA High Definition Audio vendor: eVga.com. driver: 
snd_hda_intel 
             v: kernel bus ID: 02:00.1 chip ID: 10de:0be3 
             Sound Server: ALSA v: k5.4.0-62-generic 
  Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
vendor: Gigabyte 
             driver: r8169 v: kernel port: de00 bus ID: 04:00.0 chip ID: 
10ec:8168 
             IF: enp4s0 state: up speed: 100 Mbps duplex: full mac: <filter> 
  Drives:    Local Storage: total: 2.84 TiB used: 784.89 GiB (27.0%) 
             ID-1: /dev/sda vendor: Samsung model: SSD 840 Series size: 111.79 
GiB speed: 3.0 Gb/s 
             serial: <filter> 
             ID-2: /dev/sdb vendor: Hitachi model: HDS721050CLA360 size: 465.76 
GiB speed: 3.0 Gb/s 
             serial: <filter> 
             ID-3: /dev/sdc vendor: Western Digital model: WD5000AZRX-00A8LB0 
size: 465.76 GiB 
             speed: 3.0 Gb/s serial: <filter> 
             ID-4: /dev/sdi vendor: Western Digital model: WD20EZAZ-00GGJB0 
size: 1.82 TiB 
             speed: 3.0 Gb/s serial: <filter> 
  Partition: ID-1: / size: 36.45 GiB used: 14.56 GiB (40.0%) fs: ext3 dev: 
/dev/sda1 
             ID-2: /home size: 72.29 GiB used: 32.17 GiB (44.5%) fs: ext4 dev: 
/dev/sda5 
             ID-3: swap-1 size: 952.0 MiB used: 0 KiB (0.0%) fs: swap dev: 
/dev/sda6 
  USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip 
ID: 1d6b:0002 
             Hub: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 2.0 chip 
ID: 1d6b:0002 
             Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip 
ID: 1d6b:0001 
             Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip 
ID: 1d6b:0001 
             Hub: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip 
ID: 1d6b:0001 
             Hub: 6-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip 
ID: 1d6b:0001 
             Hub: 7-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip 
ID: 1d6b:0001 
             Hub: 8-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip 
ID: 1d6b:0001 
             Hub: 9-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip 
ID: 1d6b:0001 
             Hub: 10-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip 
ID: 1d6b:0002 
             Hub: 10-1:2 info: Realtek ports: 2 rev: 2.1 chip ID: 0bda:5411 
             Hub: 10-2:3 info: Terminus Hub ports: 4 rev: 2.0 chip ID: 
1a40:0101 
             Device-1: 10-2.1:4 info: Cherry CyMotion Master Linux Keyboard 
G230 type: Keyboard,HID 
             driver: cherry,usbhid rev: 2.0 chip ID: 046a:0023 
             Device-2: 10-2.3:5 info: Dell type: Mouse driver: 
hid-generic,usbhid rev: 2.0 
             chip ID: 413c:301a 
             Hub: 11-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.0 chip 
ID: 1d6b:0003 
             Hub: 11-1:2 info: Realtek ports: 2 rev: 3.2 chip ID: 0bda:0411 
             Device-3: 11-1.1:3 info: Realtek multicard reader type: Mass 
Storage 
             driver: usb-storage rev: 3.0 chip ID: 0bda:0301 
  Sensors:   System Temperatures: cpu: 46.0 C mobo: N/A gpu: nvidia temp: 45 C 
             Fan Speeds (RPM): N/A 
  Repos:     No active apt repos in: /etc/apt/sources.list 
             Active apt repos in: 
/etc/apt/sources.list.d/official-package-repositories.list 
             1: deb http: 
//ftp-stud.hs-esslingen.de/pub/Mirrors/packages.linuxmint.com tricia main 
upstream import backport
             2: deb http: //debian.charite.de/ubuntu bionic main restricted 
universe multiverse
             3: deb http: //debian.charite.de/ubuntu bionic-updates main 
restricted universe multiverse
             4: deb http: //debian.charite.de/ubuntu bionic-backports main 
restricted universe multiverse
             5: deb http: //security.ubuntu.com/ubuntu/ bionic-security main 
restricted universe multiverse
             6: deb http: //archive.canonical.com/ubuntu/ bionic partner
             Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 
             1: deb https: //deb.opera.com/opera-stable/ stable non-free #Opera 
Browser (final releases)
             Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
             1: deb [arch=amd64] https: //repo.skype.com/deb stable main
             Active apt repos in: /etc/apt/sources.list.d/teamviewer.list 
             1: deb https: //linux.teamviewer.com/deb stable main
             Active apt repos in: /etc/apt/sources.list.d/vivaldi.list 
             1: deb http: //repo.vivaldi.com/stable/deb/ stable main
  Info:      Processes: 224 Uptime: 9m Memory: 7.77 GiB used: 1.29 GiB (16.6%) 
Init: systemd v: 237 
             runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Client: Unknown python3.6 
client inxi: 3.0.32 
  [/code]

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