This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1908322 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1908322 Title: Dell WD19 upgrade issue Status in fwupd package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: I'm running 20.04 and got the alert there was a FW update pending, so I ran it but it's failing: ➜ sudo fwupdmgr update --force -y Upgrade available for Thunderbolt controller in Dell dock from 40.00 to 43.00 Downloading 43.00 for Thunderbolt controller in Dell dock... Decompressing… [***************************************] Authenticating… [***************************************] Updating Thunderbolt controller in Dell dock… ] Writing… [***************************************] could not start thunderbolt device upgrade: could not write to 'nvm_authenticate': Input/output error I have also logged this against upstream fwupd, but haven't got anywhere as yet (good for reference though): https://github.com/fwupd/fwupd/issues/2689 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1908322/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp