In the issue reported upstream it was concluded not to be a fwupd
problem, nor a WD19TB problem. The same issue occurs trying to read the
NVM from the host. So kernel issue TBT FW issue, or HW issue.
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1908322
Title:
Dell WD19 upgrade issue
Status in fwupd package in Ubuntu:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm running 20.04 and got the alert there was a FW update pending, so
I ran it but it's failing:
➜ sudo fwupdmgr update --force -y
Upgrade available for Thunderbolt controller in Dell dock from 40.00 to 43.00
Downloading 43.00 for Thunderbolt controller in Dell dock...
Decompressing… [***************************************]
Authenticating… [***************************************]
Updating Thunderbolt controller in Dell dock… ]
Writing… [***************************************]
could not start thunderbolt device upgrade: could not write to
'nvm_authenticate': Input/output error
I have also logged this against upstream fwupd, but haven't got
anywhere as yet (good for reference though):
https://github.com/fwupd/fwupd/issues/2689
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