This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1792396 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: bionic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1792396 Title: Touchpad is not working Status in linux package in Ubuntu: Incomplete Bug description: General information regarding the machine - 1. Model Number - ASUS FX753V 2. Manufacturer - ASUSTek Computer Inc. 3. Symptoms - Soon after giving repairs for flickering screen, when I got the laptop back, I found the touchpad to be completely unresponsive. Attaching an external mouse makes the pointer move, but nothing happens when I touch the touchpad. After browsing through the troubleshooting wiki page (https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo), I am hereby creating a bug report with the files dmesg, devices, and /var/log/Xorg.0.log attached. Hope to see some solutions! Would be really grateful if there any pointers to solve the issue. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1792396/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp