This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1789589 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: bionic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1789589 Title: USB-SATA resets when UAS is used Status in linux package in Ubuntu: Incomplete Bug description: Dear developers, I have a Icybox 4 HDD enclosure with a JMicrom JMS567 SATA to USB converter. When the device is under load and more than 1 hardrive is acessed, the USB enclosure frequently restarts. This leaves often a corrup filesystem. I tried to switch off UAS by creating a file in /etc/modprobe.d/blacklist_uas.conf with the following content: options usb-storage quirks=152d:0567:u This disables UAS, and I did not exerinecs restarts of the box. But of course thios laves only USB speeds on the USB3 connector, which is quite slow. I think this suggest this is a kernel bug and not a hardware issues. I aasume the problem is in the linux-image-4.15.0-33-generic package. Similar has been reported: https://www.spinics.net/lists/linux-usb/msg157550.html Any help would be greatly appreciated. Best regards Michael lsusb -vvv -s 003:004 Bus 003 Device 004: ID 152d:0567 JMicron Technology Corp. / JMicron USA Technology Corp. JMS567 SATA 6Gb/s bridge Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 3.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 9 idVendor 0x152d JMicron Technology Corp. / JMicron USA Technology Corp. idProduct 0x0567 JMS567 SATA 6Gb/s bridge bcdDevice 2.05 iManufacturer 10 iProduct 11 iSerial 5 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 44 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower 2mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 15 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 15 res3stockm@brix:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1789589/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp