Small update. I've gone back to try and see what I can learn from
installing pre-built kernels:

1) for some reason when I reboot sometimes I see the grub screen in
mirror mode and sometimes one monitor is blank. This issue happens
whenever grub is mirrored between both monitors. It is always mirrored
on cold boots.

2) I went back to older ubuntu kernel versions.
(https://launchpad.net/ubuntu/bionic/+source/linux)

I can confirm that the issue persists as far back as 4.15.0-18.19.

I attempted 4.15.0-17.18, but the build files here:
(https://launchpad.net/ubuntu/+source/linux/4.15.0-17.18,
https://launchpad.net/~canonical-kernel-
team/+archive/ubuntu/unstable/+build/14768117) do not include linux-
modules-* and linux-modules-extra-*, and when I don't install those the
monitor doesn't seem to be detected and there is no modeswitch after
grub.

I then went back to 4.15.0-18.17 and uninstalled linux-modules-
extra-4.15.0-18.17 and found the same no monitor modeswitch problem.

I will attempt to build 4.15.0-17.18 myself and see if I can get the
modules to build and properly test, but this is very slow going at this
point. Please let me know if there is another way to test that doesn't
involve long builds.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1768139

Title:
  Kernel crash when booting laptop with hdmi monitor connected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I boot a Dell Inspiron 7559 with an external monitor connected to
  the hdmi port, it consistently shows only a blank screen after grub
  and I have to hard power off the laptop. I can see the following stack
  trace in journalctl:

  syslog contains:
   kernel: Missing switch case (6) in intel_prepare_dp_ddi_buffers

  This occurs with both a Dell U2515H using an HDMI cord, and a HP
  Compaq LA2405wg connected via HDMI-to-DVI adapter.

  WORKAROUND: Keep the monitor unplugged until the Ubuntu loading screen
  shows up.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-20-generic 4.15.0-20.21
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Apr 30 17:22:20 2018
  InstallationDate: Installed on 2018-04-28 (2 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  SourcePackage: linux-signed
  UpgradeStatus: No upgrade log present (probably fresh install)

  This is a fresh install. I have modified grub defaults to include 
"acpi_osi=!Windows 2015"
  ---
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  apatterson   1965 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  HibernationDevice: RESUME=UUID=7b947b8e-de50-4ab6-b7f3-254a5dea924a
  InstallationDate: Installed on 2018-04-28 (9 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Dell Inc. Inspiron 7559
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic 
root=UUID=77f1cfec-1fe4-4201-9a91-9f00a5d7782b ro quiet splash 
"acpi_osi=!Windows 2015"
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-20-generic N/A
   linux-backports-modules-4.15.0-20-generic  N/A
   linux-firmware                             1.173
  Tags:  bionic wayland-session
  Uname: Linux 4.15.0-20-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
  _MarkForUpload: True
  dmi.bios.date: 09/26/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.5
  dmi.board.name: 0H0CC0
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.5:bd09/26/2017:svnDellInc.:pnInspiron7559:pvr1.2.5:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7559
  dmi.product.version: 1.2.5
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1768139/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to