Your GUI is hanging Sep 21 14:30:43 hostname org.gnome.Shell.desktop[2881]: Window manager warning: last_user_time (850630) is greater than comparison timestamp (850629). This most likely represents a buggy client sending inaccurate timestamps in messages such as _NET_ACTIVE_WINDOW. Trying to work around...
for apparently the same reasons as the kernel: Sep 21 15:25:24 hostname kernel: [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=56315 end=56316) time 495 us, min 763, max 767, scanline start 762, end 786 which is a hardware/firmware bug (!?): Sep 21 14:16:41 hostname kernel: [Firmware Bug]: TSC ADJUST: CPU0: -1008111239 force to 0 Sep 21 14:16:41 hostname kernel: [Firmware Bug]: TSC ADJUST differs: Reference CPU0: -1008111239 CPU1: 0 Sep 21 14:16:41 hostname kernel: #2 Sep 21 14:16:41 hostname kernel: [Firmware Bug]: TSC ADJUST differs: Reference CPU0: -1008111239 CPU2: 0 Sep 21 14:16:41 hostname kernel: #3 Sep 21 14:16:41 hostname kernel: [Firmware Bug]: TSC ADJUST differs: Reference CPU0: -1008111239 CPU3: 0 I've never seen this happen before but have encountered plenty of code over the years where such bugs were expected and had to be handled. It sounds like you may need a different kernel, different BIOS, or new firmware from Intel. It's certainly not gnome-shell's fault that it might hang in such a volatile environment. ** Changed in: gnome-shell (Ubuntu) Status: New => Invalid ** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1718573 Title: Cannot unlock lock screen Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: New Bug description: To replicate: Leave the computer unattended until the screen locks, then press some keys and click the mouse. Expected results: A password confirmation dialog should appear. Actual results: All mouse clicks and key presses are ignored except ctrl-alt-F1. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-settings-daemon 3.26.0-0ubuntu1 ProcVersionSignature: Ubuntu 4.12.0-13.14-generic 4.12.10 Uname: Linux 4.12.0-13-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Sep 21 15:39:09 2017 EcryptfsInUse: Yes ExecutablePath: /usr/lib/gnome-settings-daemon/gsd-screensaver-proxy InstallationDate: Installed on 2017-08-15 (36 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) SourcePackage: gnome-settings-daemon UpgradeStatus: Upgraded to artful on 2017-09-14 (6 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1718573/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp