Hello Joseph,
Thank you for your reply. I have been told that the computer, an HP Compaq NC6000 - DP894A-ABU with 1Gb of RAM and a Hard Drive showing an "interesting" value of 38.2Gb, may not be physically capable of installing the software. This being down to the manner in which the computer architecture is arranged. I will give your suggestions a try to see if that will remedy the problem. Otherwise I intend to try and locate an earlier distribution of Linux and run from that to see if the earlier software loads correctly. So far it has been an interesting journey. Thank you again for your suggestions. I will let you know the outcome. Regards Ian ----- Original Message ----- From: "Joseph Salisbury" <joseph.salisb...@canonical.com> To: "ian parker" <ian.par...@tesco.net> Sent: Friday, 25 August, 2017 3:49:23 PM Subject: [Bug 1712802] Re: package linux-image-3.19.0-84-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 You may need to run the following from a terminal: sudo apt-get install -f sudo apt-get clean sudo apt-get update Then re-install the package or updates. If that does not resolve your issue, please mark the bug as "Confirmed" ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1712802 Title: package linux-image-3.19.0-84-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 Status in linux package in Ubuntu: Incomplete Bug description: This was a distro provided on a magazine. A few years ago. I am trying to start using Linux but had to put this machine away for some time. Now I have come back to it to find this error. I have attempted to obtain updates and upgrades to no avail. I may try a different version of Linux if this does not work. Admittedly, it is an old portable computer but I did not like the idea of working equipment being sent for scrap or recycling. All the best. Ian ProblemType: Package DistroRelease: Ubuntu 15.04 Package: linux-image-3.19.0-84-generic (not installed) ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3 Uname: Linux 3.19.0-15-generic i686 ApportVersion: 2.17.2-0ubuntu1.3 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ian 997 F.... pulseaudio Date: Thu Aug 24 12:35:12 2017 DuplicateSignature: package:linux-image-3.19.0-84-generic:(not installed):subprocess new pre-installation script returned error exit status 1 ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=4e3df44a-93e5-40f0-a2d5-e09806eb9d50 InstallationDate: Installed on 2015-08-29 (725 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422) IwConfig: irda0 no wireless extensions. lo no wireless extensions. eth0 no wireless extensions. Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Hewlett-Packard HP Compaq nc6000 (DP894A#ABU) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=23e721d5-1b3f-418c-bcab-e03f284d2e71 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-22ubuntu1.1 RfKill: SourcePackage: linux Title: package linux-image-3.19.0-84-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/23/2004 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68BDD Ver. F.0F dmi.board.name: 0890 dmi.board.vendor: Hewlett-Packard dmi.board.version: 8051 Version 1A.19 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68BDDVer.F.0F:bd07/23/2004:svnHewlett-Packard:pnHPCompaqnc6000(DP894A#ABU):pvrF.0F:rvnHewlett-Packard:rn0890:rvr8051Version1A.19:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP Compaq nc6000 (DP894A#ABU) dmi.product.version: F.0F dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1712802/+subscriptions -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1712802 Title: package linux-image-3.19.0-84-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 Status in linux package in Ubuntu: Incomplete Bug description: This was a distro provided on a magazine. A few years ago. I am trying to start using Linux but had to put this machine away for some time. Now I have come back to it to find this error. I have attempted to obtain updates and upgrades to no avail. I may try a different version of Linux if this does not work. Admittedly, it is an old portable computer but I did not like the idea of working equipment being sent for scrap or recycling. All the best. Ian ProblemType: Package DistroRelease: Ubuntu 15.04 Package: linux-image-3.19.0-84-generic (not installed) ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3 Uname: Linux 3.19.0-15-generic i686 ApportVersion: 2.17.2-0ubuntu1.3 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ian 997 F.... pulseaudio Date: Thu Aug 24 12:35:12 2017 DuplicateSignature: package:linux-image-3.19.0-84-generic:(not installed):subprocess new pre-installation script returned error exit status 1 ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=4e3df44a-93e5-40f0-a2d5-e09806eb9d50 InstallationDate: Installed on 2015-08-29 (725 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422) IwConfig: irda0 no wireless extensions. lo no wireless extensions. eth0 no wireless extensions. Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Hewlett-Packard HP Compaq nc6000 (DP894A#ABU) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=23e721d5-1b3f-418c-bcab-e03f284d2e71 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-22ubuntu1.1 RfKill: SourcePackage: linux Title: package linux-image-3.19.0-84-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/23/2004 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68BDD Ver. F.0F dmi.board.name: 0890 dmi.board.vendor: Hewlett-Packard dmi.board.version: 8051 Version 1A.19 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68BDDVer.F.0F:bd07/23/2004:svnHewlett-Packard:pnHPCompaqnc6000(DP894A#ABU):pvrF.0F:rvnHewlett-Packard:rn0890:rvr8051Version1A.19:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP Compaq nc6000 (DP894A#ABU) dmi.product.version: F.0F dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1712802/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
