Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc5-yakkety/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1597016 Title: Unable to Mount External LG CD ROM/RAM drive Status in linux package in Ubuntu: Incomplete Bug description: I hope I have all of the proper information. This is the first time I've ever reported a bug to ubuntu, so please forgive me if I'm missing anything important. Every time I put an Audio CD inside of my External LG Slim Portable DVD Writer, I get the following error dialog: Unable to mount Audio Disc Message recipient disconnected from message bus without replying I don't know how to link this to another bug that was closed for a previous version, but it appears to be the same, or a similar issue. That bug is: BUG #1268838 Make/Model of device: LG Model: GP65NB60 SVC Code: NB60 S/N: 508HLHL100561 ROM Ver : PB00 Manufactured: August 2015 (08/26/2015) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-28-generic 4.4.0-28.47 ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13 Uname: Linux 4.4.0-28-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: russellwcarey 2009 F.... pulseaudio /dev/snd/controlC0: russellwcarey 2009 F.... pulseaudio CurrentDesktop: Unity Date: Tue Jun 28 10:50:43 2016 HibernationDevice: RESUME=UUID=d70e2965-448e-4515-8f32-58c6e3f1fda4 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2016-06-23 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: LENOVO 20BHS02400 ProcFB: 0 inteldrmfb 1 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-28-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-28-generic N/A linux-backports-modules-4.4.0-28-generic N/A linux-firmware 1.157.1 SourcePackage: linux Symptom: storage UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/05/2015 dmi.bios.vendor: LENOVO dmi.bios.version: GNET71WW (2.19 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BHS02400 dmi.board.vendor: LENOVO dmi.board.version: 0B98401 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGNET71WW(2.19):bd02/05/2015:svnLENOVO:pn20BHS02400:pvrThinkPadW540:rvnLENOVO:rn20BHS02400:rvr0B98401WIN:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20BHS02400 dmi.product.version: ThinkPad W540 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597016/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
