Guido Granda Muñoz, as per http://www.asus.com/us/ROG-Republic-Of-Gamers /ROG-GL552VW/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (216). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-216 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1530745 Title: the touchpad is not detected in Ubuntu 14.04.3 . The laptop is ASUS ROG GL552 Status in linux package in Ubuntu: Incomplete Bug description: The touchpad is not detected. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.19.0-42-generic 3.19.0-42.48~14.04.1 ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10 Uname: Linux 3.19.0-42-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Sun Jan 3 21:27:06 2016 InstallationDate: Installed on 2016-01-03 (0 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-vivid UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: guido 1971 F.... pulseaudio DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=9b30e230-c384-439e-826e-d9dc68ec6438 InstallationDate: Installed on 2016-01-03 (6 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0458:003a KYE Systems Corp. (Mouse Systems) NetScroll+ Mini Traveler / Genius NetScroll 120 Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. GL552VW NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=c12cd212-5dd4-41ab-8c1c-72e851dafc56 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.19.0-43-generic N/A linux-backports-modules-3.19.0-43-generic N/A linux-firmware 1.127.19 Tags: trusty Uname: Linux 3.19.0-43-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/01/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL552VW.210 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL552VW dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: GL552VW dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530745/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
