DJBacon, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com /daily-live/current/ .
If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux <replace-with-bug-number> ** Tags added: bios-outdated-a14 needs-upstream-testing ** Tags removed: quantal raring saucy ** Tags added: oneiric ** Changed in: linux (Ubuntu Saucy) Status: Confirmed => Incomplete ** Summary changed: - ubuntu 12.04 doesn't boot when usb device plugged in (except usb mouse) + [Dell Vostro 3750] ubuntu 12.04 doesn't boot when usb device plugged in (except usb mouse) ** Attachment removed: "dmesg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/978891/+attachment/3776121/+files/dmesg ** Attachment removed: "IMAG1331.jpg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/978891/+attachment/3776119/+files/IMAG1331.jpg ** Attachment removed: "lsusb -t output" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/978891/+attachment/3746985/+files/lsusb_t.txt ** Attachment removed: "boot.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/978891/+attachment/3776120/+files/boot.log ** Attachment removed: "lsusb output" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/978891/+attachment/3746984/+files/lsusb.txt ** Attachment removed: "Boot messages before hanging." https://bugs.launchpad.net/ubuntu/+source/linux/+bug/978891/+attachment/3746967/+files/IMAG1305.jpg -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/978891 Title: [Dell Vostro 3750] ubuntu 12.04 doesn't boot when usb device plugged in (except usb mouse) Status in “linux” package in Ubuntu: Incomplete Status in “linux” source package in Precise: Confirmed Status in “linux” source package in Quantal: Confirmed Status in “linux” source package in Raring: Confirmed Status in “linux” source package in Saucy: Incomplete Bug description: On DELL Vostro 3750 with Ubuntu 12.04 beta 64bit, boot stops with black screen is in one of USB ports is plugged USB device that is not USB mouse. I have tried USB HDD and laptop cooler USB and in both cases Ubuntu does not boot. It gets till grub and after that it loads for few seconds and then stops not even showing logo screen. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. AplayDevices: **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 ApportVersion: 2.0.1-0ubuntu2 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: djbacon 1993 F.... pulseaudio /dev/snd/pcmC0D0p: djbacon 1993 F...m pulseaudio Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xf2b00000 irq 54' Mixer name : 'Realtek ALC269VB' Components : 'HDA:10ec0269,102804c6,00100100' Controls : 19 Simple ctrls : 11 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=099b65c3-d636-4ada-9e1b-0e9984c79454 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) MachineType: Dell Inc. Dell System Vostro 3750 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic root=UUID=eb98f17b-648a-4a2e-85cb-462736e19441 ro quiet splash pcie_aspm=force vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14 RelatedPackageVersions: linux-restricted-modules-3.2.0-23-generic N/A linux-backports-modules-3.2.0-23-generic N/A linux-firmware 1.78 SourcePackage: linux StagingDrivers: mei zram Tags: precise staging precise staging Uname: Linux 3.2.0-23-generic x86_64 UpgradeStatus: Upgraded to precise on 2012-04-06 (6 days ago) UserGroups: adm admin lpadmin sambashare vboxusers dmi.bios.date: 05/19/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0VP036 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd05/19/2011:svnDellInc.:pnDellSystemVostro3750:pvr:rvnDellInc.:rn0VP036:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System Vostro 3750 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/978891/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp