https://bugs.kde.org/show_bug.cgi?id=364664
Bug ID: 364664
Summary: "Internal Error" when I try to open a .psd containing
animation frames.
Product: krita
Version: 3.0
Platform: MS Windows
OS: MS Windows
Status: UNCONFIRMED
Severity: critical
Priority: NOR
Component: Animation
Assignee: krita-bugs-n...@kde.org
Reporter: christianjohnbun...@gmail.com
I started making an animation using Krita 3.0's animation feature. Saved the
file, then tried to reopen it later: wouldn't open and I got an "internal
error" message as the reason. Tried repeatedly to reopen the file in Krita,
then in Photoshop CC, then Manga Studio 5.0 Ex, but won't open anywhere now.
Can't access my work at all now.
BTW. I looked up "internal error" in previous bug threads for Krita. Didn't
find anything related to animation but did find another "internal error"
related issue; this suggested that turning OpenGL on and off might help. Tried
this. Didn't work. Would appreciate your help! Thanks so much!
Reproducible: Always
Steps to Reproduce:
1. Try to open PSD with Krita animation frames.
2. Delay, Krita slows down.
3. Get a message: "could not open file... reason: internal error."
Actual Results:
Couldn't open file.
Expected Results:
Opened the file and allowed me to continue working on the animation.
Am working on a Pro Surface 3. Not sure if that helps you.
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