https://bugs.kde.org/show_bug.cgi?id=415213
Stacey <staceyashf...@hotmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|WAITINGFORINFO |---
Status|NEEDSINFO |REPORTED
--- Comment #10 from Stacey <staceyashf...@hotmail.com> ---
(In reply to Tymond from comment #7)
> @Stacey can you please check Krita Next version again? The version on the
> website is: 919-g3f0ff1a86c, but you can use a newer one, I just want to
> make sure you checked a fresh one since you didn't say what exact versions
> were those that you downloaded last time.
>
> This bug might be either bug 414672 (which is fixed already in Krita Next
> version) or bug 415625 (which is not fixed), and I cannot determine it
> without seeing a backtrace or at least debug view log. (If it isn't fixed
> for you on Krita Next, that means it's not bug 414672, but it might be some
> other bug than bug 415625...)
>
> - can you please try to find krita.log file? This one *must* exist and it
> will exist in the same location as kritacrash.log file: in %localappdata%/ .
> (You'll see you're (most probably) in c:/Users/[username]/AppData/Local/) If
> you find that file, check if you searched for the kritacrash.log file in
> this location; if not, please check if there is this file and attach both to
> this bug report. If you see only one of them, please attach one of them.
>
> - please download DebugView program:
> https://docs.microsoft.com/en-us/sysinternals/downloads/debugview - it's
> from the Microsoft site so as safe as stuff on the internet can be. Unzip
> it. There will be a debugview.exe file - run it (and just let it run). Then
> run Krita and make it crash. Then copy everything that is visible on
> DebugView to a new text file in a Notepad and then attach this file here.
Thank you for the reply, I have tried Krita Next again and run into the same
issue. I cannot locate kritacrash file but have found krita.log so have
attached this. I have also run the debugview and attached the findings from
that. Many thanks!
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