https://bugs.kde.org/show_bug.cgi?id=415213

Tymond <tamtamy.tym...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |WAITINGFORINFO
             Status|REPORTED                    |NEEDSINFO

--- Comment #7 from Tymond <tamtamy.tym...@gmail.com> ---
@Stacey can you please check Krita Next version again? The version on the
website is: 919-g3f0ff1a86c, but you can use a newer one, I just want to make
sure you checked a fresh one since you didn't say what exact versions were
those that you downloaded last time.

This bug might be either bug 414672 (which is fixed already in Krita Next
version) or bug 415625 (which is not fixed), and I cannot determine it without
seeing a backtrace or at least debug view log. (If it isn't fixed for you on
Krita Next, that means it's not bug 414672, but it might be some other bug than
bug 415625...)

- can you please try to find krita.log file? This one *must* exist and it will
exist in the same location as kritacrash.log file: in %localappdata%/ . (You'll
see you're (most probably) in c:/Users/[username]/AppData/Local/) If you find
that file, check if you searched for the kritacrash.log file in this location;
if not, please check if there is this file and attach both to this bug report.
If you see only one of them, please attach one of them.

- please download DebugView program:
https://docs.microsoft.com/en-us/sysinternals/downloads/debugview - it's from
the Microsoft site so as safe as stuff on the internet can be. Unzip it. There
will be a debugview.exe file - run it (and just let it run). Then run Krita and
make it crash. Then copy everything that is visible on DebugView to a new text
file in a Notepad and then attach this file here.

-- 
You are receiving this mail because:
You are watching all bug changes.

Reply via email to