https://bugs.kde.org/show_bug.cgi?id=501712

John Kizer <john.ki...@proton.me> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REOPENED                    |NEEDSINFO
                 CC|                            |john.ki...@proton.me
         Resolution|---                         |WAITINGFORINFO

--- Comment #6 from John Kizer <john.ki...@proton.me> ---
Hi - a configuration issue could also be that some combination of
user-initiated changes, add-ons, system package upgrades, etc. has resulted in
a configuration state within your user profile that shouldn't ever be reached,
and that is throwing off the intended functionality there.

For what it's worth, my thought is that there are a couple of different
troubleshooting paths:

* Test on an up-to-date version of KDE Plasma - currently 6.3.4 - instead of
the held-in-place version that is distributed in the standard Kubuntu
repositories
* Start changing the new user account's settings, add-ons, etc. in small enough
pieces that you can identify what change was made right before the issue begins
occurring

The former would identify if perhaps there was some intermittent issue that was
incidentally fixed in one of the updates that's occurred since Plasma 6.1.5 was
released, and the latter would identify if there's a specific configuration
step that caused the issue on the profile on your device.

Either way, there would need to be a set of steps that someone on a different
device, with a new profile, can take to reproduce the bug in order for
investigation into a fix to be possible. Can you help detail that setup that
could reproduce the issue?

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