> You mention ssh as the way to check host. Can you give me a hint? Just ssh out to the machine where Jetspeed is runnng, and type the telnet command
Are you running Jetspeed on a Linux server? I am saying that port 25 on 95.140.120.85 may be blocked to the Jetspeed server, but not to the computer where you typed telnet command from in the example above -- David S Taylor CEO, Bluesunrise 707 529-9194 [email protected] On Fri, Jan 10, 2014 at 11:00 PM, Drazen Kozic <[email protected]> wrote: > Mail server availability is the very first thing we checked. > > telnet 95.140.120.85 25 > Trying 95.140.120.85... > Connected to mail.asw.eu (95.140.120.85). > Escape character is '^]'. > 220 mail.asw.eu ESMTP Postfix > > According to response above we concluded that mail server is responsive. > You mention ssh as the way to check host. Can you give me a hint? > Also, we tried to find anything suspicious in mail server logs. Nothing > found there. > As I said in my initial post, on that portal we have portlet application > that sends e-mails thru the same email server. No problems at all. > > > > On 10.01.2014 21:39 PM, David S Taylor wrote: > > I could reproduce it, by entering your email address into the Forgotten > password field. And you are right, it hangs for 20 seconds or so. I think > your mail server is not accessible from your jetspeed server. Try sshing to > the host running jetspeed, and telnet to the mail server > > telnet 95.140.120.85 25 > > > > > > On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic <[email protected]>wrote: > >> Regarding reproducing problem, the portal is available at >> http://asw.eu/jetspeed/portal/, so you can play with it. >> >> On 10.01.2014 17:47, David S Taylor wrote: >> >> Seems the stack trace is not logged, so there will be nothing in the log >> files. (I"ll fix that in trunk) Its getting the exception down in Spring >> Frameworks Mail Sender. Im wondering if maybe the "to" field is not filled >> out. Can you try to reproduce it using a test account? Also, make sure your >> send mail server is running and operational (you said there was a 15 second >> time out) >> >> -- >> David S Taylor >> CEO, Bluesunrise >> 707 529-9194 >> [email protected] >> >> >> >> On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic <[email protected]>wrote: >> >>> Hi David, >>> >>> Thanks for quick response. >>> I already searched for stack trace in catalina.out, jetspeed.log and >>> other log files in logs folder, but could not find anything. On the screen, >>> user just got message in portlet window: >>> >>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException] >>> >>> I forgot to mention: we are using Jestspeed 2.2.1. >>> >>> >>> >>> On 10.01.2014 14:59 PM, David Sean Taylor wrote: >>> >>> Could you send the full stack trace... >>> >>> >>> On Jan 10, 2014, at 1:20 AM, Drazen Kozic <[email protected]> >>> <[email protected]> wrote: >>> >>> Hi, >>> >>> I have installed several instances of Jetspeed 2.2.1 without any problem. >>> So, I am very familiar with it. >>> Now, we are facing with ForgottenPasswordProblem. >>> When the user clicks on Request New Password button, after delay of 10-15 >>> seconds, he receives following message: >>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException] >>> >>> We think, that problem is not related to network, firewall, SMTP and >>> similar. On that Jetspeed instance we have portlet application that sends >>> emails without any problems. >>> >>> Any help is appreciated. >>> >>> Environment: >>> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga) >>> >>> java version "1.6.0_20" >>> Java(TM) SE Runtime Environment (build 1.6.0_20-b02) >>> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode) >>> >>> override.properties >>> #------------------------------------------------------------------------- >>> # E M A I L >>> #------------------------------------------------------------------------- >>> # email of the system administrator >>> email.admin = [email protected] >>> # email of the system manager >>> email.manager = [email protected] >>> # email user info attribute (non standard) >>> email.userinfo.attribute = user.email >>> # smtp email server address >>> email.smtp.server.address=95.140.120.85 >>> # smtp email server user nameemail.smtp.user.name= >>> # smtp email server user password >>> email.smtp.user.password= >>> #mail.smtp.auth >>> email.smtp.auth=false >>> >>> >>> >>> >>> >>> --------------------------------------------------------------------- >>> To unsubscribe, e-mail: [email protected] >>> For additional commands, e-mail: [email protected] >>> >>> --------------------------------------------------------------------- >>> To unsubscribe, e-mail: [email protected] >>> For additional commands, e-mail: [email protected] >>> >>> >>> -- >>> *Drazen Kozić* >>> Razvoj softverskih proizvoda >>> Rukovodilac tima >>> -------------------------------------- >>> >>> *ASW Inženjering d.o.o.* >>> Takovska 45a >>> 11000 Beograd, Srbija >>> Tel: +381 11 2071 400 >>> Fax: +381 11 2071 409 >>> E-mail: [email protected] >>> www.asw.eu >>> --------------------------------------- >>> >>> >> >> -- >> *Dražen Kozić* >> Razvoj softverskih proizvoda >> Rukovodilac tima >> -------------------------------------- >> >> *ASW Inženjering d.o.o.* >> Takovska 45a >> 11000 Beograd, Srbija >> Tel: +381 11 2071 400 >> Fax: +381 11 2071 409 >> E-mail: [email protected] >> www.asw.eu >> --------------------------------------- >> > > > -- > *Drazen Kozić* > Razvoj softverskih proizvoda > Rukovodilac tima > -------------------------------------- > > *ASW Inženjering d.o.o.* > Takovska 45a > 11000 Beograd, Srbija > Tel: +381 11 2071 400 > Fax: +381 11 2071 409 > E-mail: [email protected] > www.asw.eu > --------------------------------------- > >
