Re: ForgottenPasswordPortlet Problem

Fri, 10 Jan 2014 12:19:31 -0800

Regarding reproducing problem, the portal is available at http://asw.eu/jetspeed/portal/, so you can play with it.
On 10.01.2014 17:47, David S Taylor wrote:
Seems the stack trace is not logged, so there will be nothing in the log files. (I"ll fix that in trunk) Its getting the exception down in Spring Frameworks Mail Sender. Im wondering if maybe the "to" field is not filled out. Can you try to reproduce it using a test account? Also, make sure your send mail server is running and operational (you said there was a 15 second time out)

--
David S Taylor
CEO, Bluesunrise
707 529-9194



On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic <[email protected]> wrote:
Hi David,

Thanks for quick response.
I already searched for stack trace in catalina.out, jetspeed.log and other log files in logs folder, but could not find anything. On the screen, user just got message in portlet window: 
[Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
I forgot to mention: we are using Jestspeed 2.2.1.



On 10.01.2014 14:59 PM, David Sean Taylor wrote:
Could you send the full stack trace...


On Jan 10, 2014, at 1:20 AM, Drazen Kozic <[email protected]> wrote:

Hi,

I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
Now, we are facing with ForgottenPasswordProblem.
When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
[Failed to send password:java.lang.ArrayIndexOutOfBoundsException]

We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.

Any help is appreciated.

Environment:
OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)

java version "1.6.0_20"
Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)

override.properties
#-------------------------------------------------------------------------
# E M A I L
#-------------------------------------------------------------------------
# email of the system administrator
email.admin = [email protected]
# email of the system manager
email.manager = [email protected]
# email user info attribute (non standard)
email.userinfo.attribute = user.email
# smtp email server address
email.smtp.server.address=95.140.120.85
# smtp email server user name
email.smtp.user.name=
# smtp email server user password
email.smtp.user.password=
#mail.smtp.auth
email.smtp.auth=false





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--
Drazen Kozić
Razvoj softverskih proizvoda
Rukovodilac tima
--------------------------------------

ASW Inženjering d.o.o.
Takovska 45a
11000 Beograd, Srbija
Tel: +381 11 2071 400
Fax: +381 11 2071 409
E-mail: [email protected]
www.asw.eu
---------------------------------------



--
Dražen Kozić
Razvoj softverskih proizvoda
Rukovodilac tima
--------------------------------------

ASW Inženjering d.o.o.
Takovska 45a
11000 Beograd, Srbija
Tel: +381 11 2071 400
Fax: +381 11 2071 409
E-mail: [email protected]
www.asw.eu
---------------------------------------

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