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https://issues.apache.org/jira/browse/GUACAMOLE-1811?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17733234#comment-17733234
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Mike Jumper commented on GUACAMOLE-1811:
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If there's some heuristic that could reliably be applied to allow downloads to
work in this way, I think that would be nice to have, but yes it is correct
that this is not a bug per se. If you encounter this in practice with an
application, the best workaround would be to simply save the file someplace
else and then drag it to "Download" once you're sure it's settled.
> Problem saving in Download folder
> ---------------------------------
>
> Key: GUACAMOLE-1811
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-1811
> Project: Guacamole
> Issue Type: Bug
> Components: guacamole, guacd, RDP
> Affects Versions: 1.4.0, 1.5.2
> Environment: Ubuntu Server 20.04
> guacd version: docker-v1.5.2
> guacamole version: docker-v1.5.2
> Reporter: Horanet
> Priority: Trivial
> Attachments: 2023-06-15_12h25_32.png, 2023-06-15_12h25_56.png
>
>
> I use Guacamole for users to connect in RDP on a Windows Server 2019 on
> restricted accounts. Users don’t have access to File Explorer. They use a
> software that can export files (word, excel, pdf) to then read them via
> suitable software.
> In order to be able to retrieve these files, users attempted to export (save)
> their file directly to the Guacamole \\tsclient\{_}share-folder{_}\Download
> folder. At this moment, the file is well downloaded, but this one is almost
> empty and unreadable, and the software also display an error. I have these
> logs on my server:
> {{{}Jun 15 12:25:21 guacamole-serveur guacd[1575269]: File open refused (-2):
> "\Download\desktop.ini"{}}}{{{}Jun 15 12:25:24 guacamole-serveur
> guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun
> 15 12:25:24 guacamole-serveur guacd[1575269]: message repeated 5 times: [
> File open refused (-2): "\Download\Sans nom 1.ods"]{}}}{{{}Jun 15 12:25:24
> guacamole-serveur guacd[1575269]: File open refused (-2):
> "\Download\.~lock.Sans nom 1.ods#"{}}}{{{}Jun 15 12:25:24 guacamole-serveur
> guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun
> 15 12:25:24 guacamole-serveur guacd[1575269]: File open refused (-2):
> "\Download\lu8560530wwp.tmp"{}}}{{{}Jun 15 12:25:25 guacamole-serveur
> guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun
> 15 12:25:25 guacamole-serveur guacd[1575269]: File open refused (-2):
> "\Download\.~lock.Sans nom 1.ods#"{}}}{{{}Jun 15 12:25:25 guacamole-serveur
> guacd[1575269]: File open refused (-2): "\Download\lu8560530wwp.tmp"{}}}
>
> My theory is that the program first saves a temporary file which it bases on
> to create the real file. Maybe there is a way to add a delay to the transfer
> to give it time to save? But maybe the problem is somewhere else...
> I have the same problem when I save a document with word processing software
> (LibreOffice) and with a PDF reader (FoxitReader).
> Thanks for your help
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