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https://issues.apache.org/jira/browse/GUACAMOLE-1811?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Mike Jumper updated GUACAMOLE-1811:
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Summary: Recognize and handle temporary files saved to "Download" directory
(was: Problem saving in Download folder)
> Recognize and handle temporary files saved to "Download" directory
> ------------------------------------------------------------------
>
> Key: GUACAMOLE-1811
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-1811
> Project: Guacamole
> Issue Type: Wish
> Components: RDP
> Affects Versions: 1.4.0, 1.5.2
> Environment: Ubuntu Server 20.04
> guacd version: docker-v1.5.2
> guacamole version: docker-v1.5.2
> Reporter: Horanet
> Priority: Trivial
> Attachments: 2023-06-15_12h25_32.png, 2023-06-15_12h25_56.png
>
>
> I use Guacamole for users to connect in RDP on a Windows Server 2019 on
> restricted accounts. Users don’t have access to File Explorer. They use a
> software that can export files (word, excel, pdf) to then read them via
> suitable software.
> In order to be able to retrieve these files, users attempted to export (save)
> their file directly to the Guacamole \\tsclient\{_}share-folder{_}\Download
> folder. At this moment, the file is well downloaded, but this one is almost
> empty and unreadable, and the software also display an error. I have these
> logs on my server:
> {{{}Jun 15 12:25:21 guacamole-serveur guacd[1575269]: File open refused (-2):
> "\Download\desktop.ini"{}}}{{{}Jun 15 12:25:24 guacamole-serveur
> guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun
> 15 12:25:24 guacamole-serveur guacd[1575269]: message repeated 5 times: [
> File open refused (-2): "\Download\Sans nom 1.ods"]{}}}{{{}Jun 15 12:25:24
> guacamole-serveur guacd[1575269]: File open refused (-2):
> "\Download\.~lock.Sans nom 1.ods#"{}}}{{{}Jun 15 12:25:24 guacamole-serveur
> guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun
> 15 12:25:24 guacamole-serveur guacd[1575269]: File open refused (-2):
> "\Download\lu8560530wwp.tmp"{}}}{{{}Jun 15 12:25:25 guacamole-serveur
> guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun
> 15 12:25:25 guacamole-serveur guacd[1575269]: File open refused (-2):
> "\Download\.~lock.Sans nom 1.ods#"{}}}{{{}Jun 15 12:25:25 guacamole-serveur
> guacd[1575269]: File open refused (-2): "\Download\lu8560530wwp.tmp"{}}}
>
> My theory is that the program first saves a temporary file which it bases on
> to create the real file. Maybe there is a way to add a delay to the transfer
> to give it time to save? But maybe the problem is somewhere else...
> I have the same problem when I save a document with word processing software
> (LibreOffice) and with a PDF reader (FoxitReader).
> Thanks for your help
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