Den mån 29 okt. 2018 kl 11:16 skrev Elvis Stansvik <[email protected]>: > > You sir are my hero.
And just to follow up: This was indeed the issue. (Sorry for top-posting in my original reply btw). You just saved us getting yet another laptop. Elvis > > Elvis > Den mån 29 okt. 2018 kl 11:00 skrev Alvin Wong <[email protected]>: > > > > Hi Elvis, > > > > It sounds like this Intel graphics driver bug: > > https://communities.intel.com/thread/116003 > > > > Best Regards, > > Alvin > > > >> ---------- Forwarded message ---------- > >> From: Elvis Stansvik <[email protected]> > >> To: "[email protected] Interest" <[email protected]> > >> Cc: > >> Bcc: > >> Date: Fri, 26 Oct 2018 15:05:44 +0200 > >> Subject: Re: [Interest] Main window content cropped by window frame on 4K > >> Dell laptops? Anyone seen this? > >> Den fre 26 okt. 2018 kl 15:01 skrev Elvis Stansvik <[email protected]>: > >> > > >> > Hi all, > >> > > >> > We've been getting some reports from customers that the main window > >> > content of our application appears strangely cropped, as if it's too > >> > big for the containing window. The common theme so far seems to be > >> > that they are all running Dell laptops with 4K resolution, Windows 10 > >> > Professional. > >> > > >> > Two computers we know for sure it has happened on are Dell Precision > >> > 5510 and Dell XPS 9560 in 4K configuration. > >> > > >> > The attached screenshot is the only visual evidence I have of this > >> > occurring. > >> > > >> > As you can see, the main window is cropped by the window along the > >> > top, left, bottom and right side (the menu bar is completely > >> > invisible). > >> > > >> > We've been trying hard to reproduce this on a multitude of laptops, in > >> > various resolutions (including 4K) and with various screen scaling > >> > settings and multi-monitor setups. > >> > >> I should add: We've also tried to reproduce it by changing screen > >> scaling options while the app is running, as well as changing the > >> monitor setup (plug in/out external, move application back and forth) > >> while the app is running. But so far no luck. We have found some HiDPI > >> issues of course, and some other minor annoyances, but never this > >> particular issue, which is more serious since the menu bar is > >> completely outside the window frame. > >> > >> Elvis > >> > >> > > >> > We're getting a bit desperate, so we're going to find a laptop > >> > matching the exact model the customer had in an attempt to reproduce > >> > it, hoping this is some SW issue/factory configuration/driver version > >> > issue specific to the Dells. > >> > > >> > I just wanted to ask: Has anyone ever seen this particular problem > >> > before? So far I've not seen this specific issue anywhere in the Qt > >> > bug tracker or forums. > >> > > >> > At the moment, our Windows builds use Qt 5.11.2. In the past we've > >> > used 5.9 (I think 5.9.5). The issue has been seen by customers with > >> > both versions. > >> > > >> > Thanks in advance, > >> > Elvis > >> > >> > >> > > _______________________________________________ > > Interest mailing list > > [email protected] > > http://lists.qt-project.org/mailman/listinfo/interest _______________________________________________ Interest mailing list [email protected] http://lists.qt-project.org/mailman/listinfo/interest
