Hi Elvis, It sounds like this Intel graphics driver bug: https://communities.intel.com/thread/116003
Best Regards, Alvin ---------- Forwarded message ---------- > From: Elvis Stansvik <[email protected]> > To: "[email protected] Interest" <[email protected]> > Cc: > Bcc: > Date: Fri, 26 Oct 2018 15:05:44 +0200 > Subject: Re: [Interest] Main window content cropped by window frame on 4K > Dell laptops? Anyone seen this? > Den fre 26 okt. 2018 kl 15:01 skrev Elvis Stansvik <[email protected]>: > > > > Hi all, > > > > We've been getting some reports from customers that the main window > > content of our application appears strangely cropped, as if it's too > > big for the containing window. The common theme so far seems to be > > that they are all running Dell laptops with 4K resolution, Windows 10 > > Professional. > > > > Two computers we know for sure it has happened on are Dell Precision > > 5510 and Dell XPS 9560 in 4K configuration. > > > > The attached screenshot is the only visual evidence I have of this > occurring. > > > > As you can see, the main window is cropped by the window along the > > top, left, bottom and right side (the menu bar is completely > > invisible). > > > > We've been trying hard to reproduce this on a multitude of laptops, in > > various resolutions (including 4K) and with various screen scaling > > settings and multi-monitor setups. > > I should add: We've also tried to reproduce it by changing screen > scaling options while the app is running, as well as changing the > monitor setup (plug in/out external, move application back and forth) > while the app is running. But so far no luck. We have found some HiDPI > issues of course, and some other minor annoyances, but never this > particular issue, which is more serious since the menu bar is > completely outside the window frame. > > Elvis > > > > > We're getting a bit desperate, so we're going to find a laptop > > matching the exact model the customer had in an attempt to reproduce > > it, hoping this is some SW issue/factory configuration/driver version > > issue specific to the Dells. > > > > I just wanted to ask: Has anyone ever seen this particular problem > > before? So far I've not seen this specific issue anywhere in the Qt > > bug tracker or forums. > > > > At the moment, our Windows builds use Qt 5.11.2. In the past we've > > used 5.9 (I think 5.9.5). The issue has been seen by customers with > > both versions. > > > > Thanks in advance, > > Elvis > > > >
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