Is the user in the RC db still? Are the folders displaying properly in Roundxube and they are just empty?
> On Sep 9, 2015, at 11:03 AM, Robert T. Covell <rcov...@rolet.com> wrote: > > We have an odd situation that I cannot track down regarding all content in a > mailbox disappearing (minus sub mailboxes). > > CentOS release 6.5 > Cyrus IMAP v2.4.17-Invoca-RPM-2.4.17-6.el6 > > A while back we setup a Cyrus install for a client to use as a mail > repository for customer contact. They have one account which is shared > across all users in the office. Approximate size of the account is 85GB. > > At times when a user tries to move email into a Customers mailbox the action > is denied. On the client side they see do see email in the mailbox (cached). > Upon further review everything is gone for that mailbox including: > cyrus.cache, cyrus.header, cyrus.index. Backups contain everything including > past emails and the core Cyrus files. If the mailbox contained other > mailboxes they are not affected. Reconstructing it corrects the issue, > luckily our backups do not propagate deletes. > > Problem is that we can’t find any record of the mailbox being deleted. The > content just disappears. We have been running Cyrus for years and have never > seen anything like this. I am leaning towards user error but I can’t > identify what that would be. > > Any insight would be appreciated. > > _______________________ > Robert Covell > Rolet Hosting & Interactive > www.rolet.com > > ---- > Cyrus Home Page: http://www.cyrusimap.org/ > List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ > To Unsubscribe: > https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus
---- Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ To Unsubscribe: https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus
