Hey Daneil Sorry you are having connection issues.
Please refer to this page, http://hplip.sourceforge.net/troubleshooting/io.html and could you also 1. run /usr/lib/cups/backend/hp and post it here 2. post the run time error information 3. a copy of your syslog Thanks jh Daniel Alonso wrote: > Hi, > > I'm facing a strange problem with the last hplip version available for > Ubuntu Feisty. I have tested both in a 32 bits feisty and 64bits. > > I have a HP PSC 950 printer but it is not being recognized by hplip, > though cups is being able to print using the hplip printer. > > The problem is that cups is identifiyng my printer as a PSC 920 (with > the uri HP PSC 920 USB MY2A9E22JGWP) and not as a PSC 950. Cups is able > to use the printer and indeed it automagically identifies it as a 950, > though the usb identification is of a 920, and recommends the use of the > 950 hpijs ppd file, so I can use it. > > I haven't found this 920 identifier in the supported devices list > neither in the unsupported one in the hplip site. > > In internet I have found that both devices have very similar usb ids: > > 03f0:1e11 HP PSC 950 > 03f0:1f11 HP PSC 920 > > Nor hp-toolbox, nor hp-setup ara identifying the printer as a supported > one, though I'm using it with cups using the 950 hplip driver. > > hp-toolbox sees the device, I suppose that is because cups has it > configured, but marks it as a non supported device. > > hp-setup simply doesn't see the device: > > error: No devices found.Please make sure your printer is properly > connected and powered-on. > > In hp-setup I can manually find it through the usb bus id and usb device > id, and then hp-setup finds it and recommends the same 950 ppd file as > cups. Then it adds the printer but outputs an error when sending the > test page: > > error: Printer Error.Printer is busy, offline, or in an error state. > Please check the device and try again. > > Same problems trying to configure the scanner. > > Please, what can I do to fix this? > > I'm attaching some infos (lsusb, /proc/bus/usb/devices). I tried also to > attach the output of hp-check but it is ending with a "RuntimeError: > maximum recursion depth exceeded". > > Thx in advance. > > lsusb output: > > Bus 001 Device 006: ID 03f0:1f11 Hewlett-Packard > > The contents of /proc/bus/usb/devices: > > T: Bus=01 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= 5 Spd=12 MxCh= 0 > D: Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1 > P: Vendor=03f0 ProdID=1f11 Rev= 1.00 > S: Manufacturer=Hewlett-Packard > S: Product=PSC 920 > S: SerialNumber=MY2A9E22JGWP > C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 2mA > I: If#= 0 Alt= 0 #EPs= 3 Cls=07(print) Sub=01 Prot=03 Driver=usblp > E: Ad=01(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms > E: Ad=81(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms > E: Ad=82(I) Atr=03(Int.) MxPS= 8 Ivl=10ms > I: If#= 0 Alt= 1 #EPs= 2 Cls=07(print) Sub=01 Prot=02 Driver=usblp > E: Ad=01(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms > E: Ad=81(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms > I: If#= 0 Alt= 2 #EPs= 1 Cls=07(print) Sub=01 Prot=01 Driver=usblp > E: Ad=01(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms > > > > > ------------------------------------------------------------------------- > This SF.net email is sponsored by DB2 Express > Download DB2 Express C - the FREE version of DB2 express and take > control of your XML. No limits. Just data. Click to get it now. > http://sourceforge.net/powerbar/db2/ ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ _______________________________________________ HPLIP-Help mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/hplip-help
