Return the damaged/less flexible sections. They may not be aware that the product has so many defects per yard. Call or email them back, explain where/why you are using the trim and ask that they examine the sections before they send them to you. Flexibility wouldn't matter so much if it was on the body of a dress, or on a costume meant to be seen from 30 feet away. They may be able to send you just what you need; after all, you are a potential future customer and so are ALL your friends (us)! They don't want a bad reputation. Sharon C.
-----Original Message----- From: h-costume-boun...@indra.com [mailto:h-costume-boun...@indra.com] On Behalf Of Land of Oz Sent: Wednesday, May 30, 2012 9:29 AM To: Historical Costume Subject: Re: [h-cost] product review > Just curious: Was it this one? > > http://www.gloryshouse.com/item_7959/XR115-Silver-Crystal-Clear-Rhines > tone-Leaf-Vine-Trim.htm > > > That's a lot of defects for a single >yard. Jeez. > Yes, that's the product. It was actually 2 yards, but on closer inspection I found 3 more places where the flexibility of the trim is impaired, one more missing stone and one place where it looks like it was repaired or joined with a jump ring. I did hear back from them and they are willing to replace the section with the missing stones, but I'm concerned about the sections with little or no flexibility. I plan on sewing this to the straps and bodice of a gown and I'm not sure if the stiff sections will stand out or not. I think I'll have to actually tack it down and see. Denise Iowa _______________________________________________ h-costume mailing list h-costume@mail.indra.com http://mail.indra.com/mailman/listinfo/h-costume _______________________________________________ h-costume mailing list h-costume@mail.indra.com http://mail.indra.com/mailman/listinfo/h-costume