On February 14, 2003 at 18:27, Stephen Turner wrote:

> My best guess is that they google for some information, find a semi-relevant
> mail on mail-archive, and then try and find out who runs this helpful "mail
> archive" service that can answer their questions.

I've gotten the same type of messages from time-to-time also, so I am
sure the problem is not unique to mail-archive.  I've gotten in the
habit of ignoring them.

> > It's weird; gossip has 135 subscribers and I'd rather not
> > see us get this type of "spam" but I have no idea how
> > to prevent it. Maybe I should expand the footer of
> > gossip messages to remind everyone of the topic?

Maybe you should add a very prominate notice at
<http://www.mail-archive.com/faq.html#support>.  Maybe something like:

  NOTE: The [EMAIL PROTECTED] is strictly for discussions related
        to the mail-archive.com service, AND ONLY the mail-archive.com
        service.  Messages related to the content archived on
        mail-archive are NOT appropriate for the list and will
        be ignored.
        
        Examples of appropriate topics for [EMAIL PROTECTED]:

          * My list does not show up in the archives.
          * List messages are not getting archived.
          * Searching is not working.
          * ...


> I wondered if you should call the list
> [EMAIL PROTECTED], but I doubt
> even that would help: I suspect that the people who are posting these
> questions haven't worked out that the information they've googled for wasn't
> provided by "mail-archive". 

I suspect the people who post these questions are completely clueless
and not qualified to solve the problem they are asking about.

--ewh

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