Are there any error messages on the dashboard at all like
disapproved ?

On Feb 4, 7:58 pm, strachjs <[email protected]> wrote:
> Bad Request - Customer Not Found
>
> A few weeks ago we moved from uploading our products from FTP to the
> Java API (batch mode).  This has been working very nicely for the last
> few weeks.
>
> HOWEVER, today the API has stopped working and we get the error "Bad
> Request - Customer Not Found" to every insert sent.  If we log into
> our merchant account then the dashboard reports we have 13,361 Active
> Products BUT when we look "My Products->Active" then the message "You
> do not have any published items." is displayed.
>
> We have not changed our software plus we have done a successful upload
> to a test account so we know the problem isn't with our software.
>
> It sounds like Google, or someone at Google, has stopped our products/
> account or Google have a technical issue.
>
> Has anyone else seen this problem or can suggest how I contact
> Google.
>
> Thank-you,
> john

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