Thank you very much. Will you add the possibility of add multiple requesters
when user creates the ticket using GLPI interface (i.e. not by e-mail) ?
I mean, not after the ticket is created, but at the creating time. This would
be fantastic.
Thank you.
Gabriel Plana Gavaldà
Departament de Sistemes d'Informació i Comunicacions
[email protected]
Telf. 977609179 - Mòbil: 653 21 51 29
www.piushospital.cat
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-----Mensaje original-----
De: [email protected] [mailto:[email protected]] En nombre de
Ryan Foster
Enviado el: jueves, 29 de octubre de 2009 14:47
Para: [email protected]
Asunto: [Glpi-dev] Multiple Requesters
Hello,
I have attached a patch for Multiple Requesters (see
https://forge.indepnet.net/issues/show/839). The main part is
functional, but the patch is not ready to commit to SVN yet. I am
including it here to get feedback and comments. Could a few people try
it out and give feedback and suggestions?
Right now it is possible to add multiple requesters after the ticket is
created. Also, if a ticket is created via email, anyone on the cc of the
email will be added as requesters. All requesters can view the ticket
and add follow ups.
Not finished yet:
Email notifications to all requesters.
Additional requesters can follow up by email
Changes to these files still needed:
tracking.function.php
stat.function.php
relation.constant.php, line 328
tools/generate_bigdump.function.php
install/update_0723_080.php
--Ryan Foster
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