On Tue, Jun 29, 2021 at 2:56 PM Robert Riebisch <[email protected]> wrote:
>
> Hi Jim,
>
> > Ah, I see what you meant. Yes, if I'm not logged in, I can see the
> > same message if I hover over the "Create ticket" link.
> >
> > I always thought SF only allowed logged-in users to create tickets.
> > But digging into this further, I found the setting that controls this.
> > Either I didn't know about this setting, or (more likely) SF added
> > this feature later.
>
> Maybe you deactivated this settings some time ago to avoid spam?
>
> Anonymous reports from people you have no way to contact for further
> questions are not very helpful most times.
>

That's possible too. And if spam becomes a problem again, I'll turn it off.

In general, access rights on SF are kind of a mess (for example, not
all developers can mark bugs as closed?) I need to do some cleanup
there. I don't have time to dig further into permissions today, but
I'll try to tackle this in the next week or so.


Jim


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