Pedro schrieb:
The main problem with AskLibO is that there are few people answering
questions on a regular basis.
Hi,
a agree with all your points.
The job there is frustrating. Many of the questions are lousy, but that
also might be a Help problem. Help should at least ask for some
essential info like user's OS, LibO version, localization and
application (sometimes it's not clear whether the problem is in a WRITER
or CALC table),
Help should ask users to file a bug if the "question" apparently is a
Bug report.
And a "Thank you" is the exception.
The tool really has great potential, but some more administration will
be required to get best benefit for users with questions with acceptable
costs.
Best Regards
Rainer
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