I too get the security warning. The ssllabs.com test usually helps uncovering the issue behind this:
According to <https://www.ssllabs.com/ssltest/analyze.html?d=voltage-pp-0000.wellsfargo.com&latest> it seems that the website is configured incorrectly. In particular, it appears to me that the certificate used by the domain does not properly chain up to a trusted CA certificate installed in most browsers. The webserver needs to be configured to send the correct set of CA / intermediate certificates (in their correct order). More specifically, it should send the certificate with the fingerprint "ae389b76b23e27d958eeda0ae0c5eb4be86b427d ", but currently is not. On 04.09.2015 16:39, Rebecca White wrote: > We receive secure emails from wells fargo and have for years, using the > website provided in their link which is https and contains > voltage-pp-0000.wellsfargo.com > > Recently a number of users can no longer access the secure email website in > firefox. Any other browser is fine. It returns "This connection is > untrusted" with the error "sec_error_unknown_issuer" and no option for "I > understand the risks" > > > There are currently 3 users reporting this issue. I have no problem opening > the website to access the emails. All users are using version 37.0.2 of > firefox. and upgrade to version 40 did not alleviate the issue. > > I have tried the following: > - Clearing the cache > - "forget about this site" > - There is no option for "open in frame" > - I've tried calling up the "chrome://pippki/content/exceptionDialog.xul" > to and added the site security exception. No change. > - I've uninstalled and reinstalled > - I've upgraded. > > Any suggestion appreciated. Thanks. > R > -- dev-tech-crypto mailing list dev-tech-crypto@lists.mozilla.org https://lists.mozilla.org/listinfo/dev-tech-crypto
