We receive secure emails from wells fargo and have for years, using the
website provided in their link which is https and contains
 voltage-pp-0000.wellsfargo.com

Recently a number of users can no longer access the secure email website in
firefox. Any other browser is fine. It returns "This connection is
untrusted" with the error "sec_error_unknown_issuer" and no option for "I
understand the risks"


There are currently 3 users reporting this issue. I have no problem opening
the website to access the emails. All users are using version 37.0.2 of
firefox. and upgrade to version 40 did not alleviate the issue.

I have tried the following:
- Clearing the cache
- "forget about this site"
- There is no option for "open in frame"
- I've tried calling up the "chrome://pippki/content/exceptionDialog.xul"
to and added the site security exception. No change.
- I've uninstalled and reinstalled
- I've upgraded.

Any suggestion appreciated. Thanks.
R
-- 
dev-tech-crypto mailing list
dev-tech-crypto@lists.mozilla.org
https://lists.mozilla.org/listinfo/dev-tech-crypto

Reply via email to