On 8/29/2012 5:00 PM, Matt Brubeck wrote:
* I don't like our reactive approach that focuses on trying to identify regressions, and then decide whether to fix them in place, back them out, or ignore them. Instead we should proactively set goals for what our performance should be, and focus on the best way to get it there (or keep it there). The goals should be based the desired user experience, and we should focus only on metrics that reflect those user experience goals.
I agree 100%. We need staff whose job includes understanding what users need in terms of performance and turning those into goals for engineering. I'm trying to hire this person. http://careers.mozilla.org/en-US/position/oH5GWfw8 If you know of anyone who fits the bill, please email me.
* We need staff whose job includes deciding which regressions are meaningful, identifying the cause, following up to make sure it's backed out or fixed, and refining the process and tools used to make all this possible. Too much slips through the cracks when we leave this to volunteers (including "employeeteers" like Ehsan or me).
Also very true. I think this role is probably a Program Manager (or three.) Sheila Mooney's team is small but growing. I'd sure love to have another one or two hired into her team focused on this.
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