Thank you for reporting this bug to Ubuntu. Ubuntu 14.04 (trusty) reached end-of-standard-support on April 25, 2019.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: sane-backends (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1391038 Title: simple-scan does not recognize canon LiDE30 scanner Status in sane-backends package in Ubuntu: Incomplete Bug description: Mint 16 *and* Mint 17 Plug in USB scanner, start simple scan. It shows a spinner but never connects and scans. Strangely, the scanner is shown properly in the preferences! Canon CanoScan N1240U/LiDE30 The scanner makes some noises but does not scan. This used to work under Mint16 until some upgrade pooched it. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1391038/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
