Yeah it's not obvious but buggy gnome-shell extensions can still cause problems even when disabled. They need to be uninstalled. It sounds like that is working well so far...
As for the CPU usage, that's not related to this bug so should be discussed elsewhere. I think that's a general problem with compositing software-rendered apps as GTK apps are. Bug 1773502 covers that. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1861079 Title: Dell XPS 13 9380 - Screen and input freezes / hangs temporarily Status in gnome-shell package in Ubuntu: Incomplete Bug description: I can confirm the issue described in Bug #1827791 is existent in Ubuntu 18.04 LTS as well. When I issue the command "sudo swapoff /swapfile" the issue never shows up. I always issue that command as the laptop otherwise is barely usable and I need to use it for work. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 4.15.0-1066.76-oem 4.15.18 Uname: Linux 4.15.0-1066-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Jan 28 09:14:31 2020 DisplayManager: gdm3 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+italia-whl+X31 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['dash-to-d...@micxgx.gmail.com', 'move_cl...@rmy.pobox.com', 'no-title-...@franglais125.gmail.com', 'gsconn...@andyholmes.github.io']" b'org.gnome.shell' b'had-bluetooth-devices-setup' b'true' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'clock-show-date' b'true' InstallationDate: Installed on 2019-01-29 (364 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=nl_BE.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1861079/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
