running totem debug i see: corrado@corrado-p6-bb-1114:~$ cd /media/corrado/dati1/linux/bugTotem corrado@corrado-p6-bb-1114:/media/corrado/dati1/linux/bugTotem$ totem 640x480.webm --gst-debug-level=2 0:00:00.103055514 1946 0x55a593e3ef90 WARN basesrc gstbasesrc.c:3480:gst_base_src_start_complete:<source> pad not activated yet 0:00:00.103281487 1946 0x55a593e3ef90 WARN basesrc gstbasesrc.c:3480:gst_base_src_start_complete:<source> pad not activated yet 0:00:00.193641706 1946 0x7f413015ae30 WARN vaapidisplay gstvaapidisplay_wayland.c:202:gst_vaapi_display_wayland_bind_display: wayland: get display name 0:00:00.264296079 1946 0x55a593e3ef90 WARN totem bacon-video-widget.c:2074:bvw_update_tags: Pipeline sent audio tags update with no changes 0:00:00.291577829 1946 0x55a593e3ef90 WARN totem bacon-video-widget.c:2074:bvw_update_tags: Pipeline sent video tags update with no changes
(totem:1946): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale) 0:00:02.526096542 1946 0x7f411008df20 WARN pulse pulsesink.c:702:gst_pulsering_stream_underflow_cb:<audio-sink-actual-sink-pulse> Got underflow 0:00:06.528133378 1946 0x55a59437ccf0 WARN basetransform gstbasetransform.c:1346:gst_base_transform_setcaps:<videoscale0> transform could not transform video/x-raw(meta:GstVideoGLTextureUploadMeta), format=(string)RGBA, width=(int)640, height=(int)480, framerate=(fraction)0/1, pixel-aspect-ratio=(fraction)1/1, interlace-mode=(string)progressive in anything we support 0:00:06.528449695 1946 0x55a59437ccf0 WARN basetransform gstbasetransform.c:1346:gst_base_transform_setcaps:<videoscale0> transform could not transform video/x-raw(meta:GstVideoGLTextureUploadMeta), format=(string)RGBA, width=(int)640, height=(int)480, framerate=(fraction)0/1, pixel-aspect-ratio=(fraction)1/1, interlace-mode=(string)progressive in anything we support 0:00:06.528631583 1946 0x55a59437ccf0 WARN basetransform gstbasetransform.c:1346:gst_base_transform_setcaps:<videoscale0> transform could not transform video/x-raw(meta:GstVideoGLTextureUploadMeta), format=(string)RGBA, width=(int)640, height=(int)480, framerate=(fraction)0/1, pixel-aspect-ratio=(fraction)1/1, interlace-mode=(string)progressive in anything we support 0:00:06.528730117 1946 0x55a59437ccf0 WARN basesrc gstbasesrc.c:2939:gst_base_src_loop:<appsrc0> error: Internal data stream error. 0:00:06.528768087 1946 0x55a59437ccf0 WARN basesrc gstbasesrc.c:2939:gst_base_src_loop:<appsrc0> error: streaming stopped, reason not-negotiated (-4) 0:00:06.528929725 1946 0x55a593e3ef90 ERROR default convertframe.c:373:gst_video_convert_sample: Could not convert video frame: Internal data stream error. 0:00:06.528982066 1946 0x55a59437ccf0 WARN basetransform gstbasetransform.c:1346:gst_base_transform_setcaps:<videoscale0> transform could not transform video/x-raw(meta:GstVideoGLTextureUploadMeta), format=(string)RGBA, width=(int)640, height=(int)480, framerate=(fraction)0/1, pixel-aspect-ratio=(fraction)1/1, interlace-mode=(string)progressive in anything we support 0:00:06.529158094 1946 0x55a59437ccf0 WARN basetransform gstbasetransform.c:1346:gst_base_transform_setcaps:<videoscale0> transform could not transform video/x-raw(meta:GstVideoGLTextureUploadMeta), format=(string)RGBA, width=(int)640, height=(int)480, framerate=(fraction)0/1, pixel-aspect-ratio=(fraction)1/1, interlace-mode=(string)progressive in anything we support 0:00:06.529423552 1946 0x55a593e3ef90 ERROR playsink gstplaysink.c:4104:gst_play_sink_convert_sample: Error converting frame: Internal data stream error. ** (totem:1946): WARNING **: Could not take screenshot: failed to retrieve or convert video frame corrado@corrado-p6-bb-1114:/media/corrado/dati1/linux/bugTotem$ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1721248 Title: Totem could not get a screenshot of the video Status in totem package in Ubuntu: Confirmed Bug description: I try to get a screenshot from my video and totem shows a message saying it could not get a screenshot of the video and suggesting to open a bug. See attached screenshot. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: totem 3.25.90.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Oct 4 14:54:16 2017 InstallationDate: Installed on 2017-09-29 (5 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) SourcePackage: totem UpgradeStatus: No upgrade log present (probably fresh install) XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1721248/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp