I still have the problem in Ubuntu Bionic
I ran totem under apitrace (apitrace trace --api gl totem 960x720.webm) and 
obtained a trace of the problem. I attach the trace hoping it will be useful. 
Let me know if you need more doc.
thanks

corrado@corrado-p6-bb-1114:~$ apt policy totem
totem:
  Installed: 3.26.0-0ubuntu2
  Candidate: 3.26.0-0ubuntu2
  Version table:
 *** 3.26.0-0ubuntu2 500
        500 http://archive.ubuntu.com/ubuntu bionic/main amd64 Packages
        100 /var/lib/dpkg/status
corrado@corrado-p6-bb-1114:~$ inxi -Fx
System:    Host: corrado-p6-bb-1114 Kernel: 4.13.0-16-generic x86_64
           bits: 64 gcc: 7.2.0
           Desktop: Gnome 3.26.2 (Gtk 2.24.31)
           Distro: Ubuntu Bionic Beaver (development branch)
Machine:   Device: desktop Mobo: ASRock model: H110M-G/M.2 serial: N/A
           UEFI: American Megatrends v: P1.10 date: 05/11/2017
CPU:       Dual core Intel Core i3-7100 (-HT-MCP-) 
           arch: Skylake rev.9 cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 15648
           clock speeds: max: 3900 MHz 1: 3900 MHz 2: 3900 MHz 3: 3900 MHz
           4: 3900 MHz
Graphics:  Card: Intel HD Graphics 630 bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.19.5 ) driver: i915
           Resolution: 1920x1080@60.00hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2)
           version: 4.5 Mesa 17.2.4 Direct Render: Yes
Audio:     Card Intel Sunrise Point-H HD Audio
           driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.13.0-16-generic
Network:   Card: Intel Ethernet Connection (2) I219-V
           driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: enp0s31f6 state: up speed: 100 Mbps duplex: full
           mac: 70:85:c2:44:7b:86
Drives:    HDD Total Size: 1000.2GB (6.4% used)
           ID-1: /dev/sda model: TOSHIBA_DT01ACA1 size: 1000.2GB
Partition: ID-1: / size: 32G used: 6.9G (24%) fs: ext4 dev: /dev/sda6
           ID-2: swap-1 size: 8.59GB used: 0.00GB (0%)
           fs: swap dev: /dev/sda2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 37.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 236 Uptime: 10:20 Memory: 1393.5/7684.1MB
           Init: systemd runlevel: 5 Gcc sys: 7.2.0
           Client: Shell (bash 4.4.121) inxi: 2.3.40 
corrado@corrado-p6-bb-1114:~$ 


** Attachment added: "zipped trace from apitrace"
   
https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1721248/+attachment/5014193/+files/totem.zip

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to totem in Ubuntu.
https://bugs.launchpad.net/bugs/1721248

Title:
  Totem could not get a screenshot of the video

Status in totem package in Ubuntu:
  New

Bug description:
  I try to get a screenshot from my video and totem shows a message
  saying it could not get a screenshot of the video and suggesting to
  open a bug. See attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: totem 3.25.90.1-0ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
  Uname: Linux 4.13.0-12-generic x86_64
  ApportVersion: 2.20.7-0ubuntu2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Oct  4 14:54:16 2017
  InstallationDate: Installed on 2017-09-29 (5 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
  SourcePackage: totem
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log'

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