Jorg - Thanks for looking into this. I attach the output from the scanimage command you suggested.
Incidentally, simple-scan seems to work on a more recent install of Linux mint on different hardware. I can provide details if that's useful. Regards - Peter > Hello Peter, > > I think that this comes from sane-backends. > > I switch it to this package. > > Please can you run > > SANE_DEBUG_DLL=3 scanimage -L > > on a terminal, attach the output here and set the status back to > confirmed > > Thanks > > Jörg > > > ** Changed in: simple-scan (Ubuntu) > Status: New => Incomplete > > ** Package changed: simple-scan (Ubuntu) => sane-backends (Ubuntu) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1391038 > > Title: > simple-scan does not recognize canon LiDE30 scanner > > Status in sane-backends package in Ubuntu: > Incomplete > > Bug description: > Mint 16 *and* Mint 17 > Plug in USB scanner, start simple scan. It shows a spinner but never > connects and scans. > Strangely, the scanner is shown properly in the preferences! > Canon CanoScan N1240U/LiDE30 > The scanner makes some noises but does not scan. > > This used to work under Mint16 until some upgrade pooched it. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1391038/+subscriptions > -- Peter Hiscocks Syscomp Electronic Design Limited, Toronto http://www.syscompdesign.com USB Oscilloscope and Waveform Generator 647-839-0325 ** Attachment added: "scanimage-output.txt" https://bugs.launchpad.net/bugs/1391038/+attachment/4350444/+files/scanimage-output.txt ** Changed in: sane-backends (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1391038 Title: simple-scan does not recognize canon LiDE30 scanner Status in sane-backends package in Ubuntu: Confirmed Bug description: Mint 16 *and* Mint 17 Plug in USB scanner, start simple scan. It shows a spinner but never connects and scans. Strangely, the scanner is shown properly in the preferences! Canon CanoScan N1240U/LiDE30 The scanner makes some noises but does not scan. This used to work under Mint16 until some upgrade pooched it. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1391038/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp