Hello Peter, I think that this comes from sane-backends.
I switch it to this package. Please can you run SANE_DEBUG_DLL=3 scanimage -L on a terminal, attach the output here and set the status back to confirmed Thanks Jörg ** Changed in: simple-scan (Ubuntu) Status: New => Incomplete ** Package changed: simple-scan (Ubuntu) => sane-backends (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1391038 Title: simple-scan does not recognize canon LiDE30 scanner Status in sane-backends package in Ubuntu: Incomplete Bug description: Mint 16 *and* Mint 17 Plug in USB scanner, start simple scan. It shows a spinner but never connects and scans. Strangely, the scanner is shown properly in the preferences! Canon CanoScan N1240U/LiDE30 The scanner makes some noises but does not scan. This used to work under Mint16 until some upgrade pooched it. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1391038/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp